Quality Manager

Job Description

Job Description

Job Title: Quality Manager Division 40

Job Location: MNP, Madison Heights, Michigan

Job Schedule: Dayshift Monday - Friday; some weekends and evenings may be required

About us: MNP is an award-winning fastener manufacturer specializing in diameters from M3 to M24. Established in 1970, it is a family-owned business with core values of Humility, Integrity, Trust, Compassion and Dedication. MNP controls the complete manufacturing process from the annealing of the raw coiled steel through heading, rolling, heat treating, plating, coating, packaging, and distributing. Employees at MNP work together in teams yet work without constant supervision. MNP seeks to promote from within and offers training and development at all levels of the organization; 75% of all leadership positions are held by employees who were promoted from within.

About the role of Quality Manager: The Quality Manager oversees the quality of our company's manufacturing output. The quality manager will ensure our manufacturing processes are consistent to meet government industry standards and customer expectations.

Responsibilities of Quality Manager: Customer Concern Management; responsible for receiving, tracking,

assessing, and responding to customer issues.

Responding in 24 hours and closing on-time with a competent response,

including customer / supplier visits to identify root cause and actions.

Internal Quality Concern/ DMR Candice process management for timely and

appropriate containment, disposition, corrective action, and analysis.

Audit System Compliance: IATF 16949, ISO 14001, ISO 17025, & Customer

Specific; this includes Root Cause, Corrective, and Preventative Action.

Implementation; and Preventive Action responses to all quality concerns and

audit non conformances. (5Y/8D/DDW, etc.)

Develop/ Maintain SOP's/Operator Work Instructions; conduct training as

appropriate.

Manage/ Maintain Process Control Plans, PFMEA's and RPN Reduction Plans.

Conduct/ Manage Layered Audit program to assure control plan

adherence/ applicability.

Manage Continuous Improvement process/QOS; utilizing customer feedback,

internal isolations, and sort fall out details. Including Cost of Poor Quality and

other key quality metrics.

Support Shop Floor Operations; including daily management of process

compliance, supporting operators with troubleshooting issues that may arise.

Conduct / Support Management Review Process; Continuous Improvement and

ISO/TS 16949 Compliance.

Support New Business APQP/PPAP process; Gage MSA; SPC/ Cpk/Ppk

process/ New Part Set up in SRP (shop floor database)

Quality Leadership/ Foster culture of TEAMWORK; Lead and support the

cultural change in the quality function, from detecting and responding to quality

issues, to one that prevents issues from occurring in the first place.

Additional skills and/or experience required for success in the role of Quality Manager:

A degree in business management, engineering, or a related field.

At least 5 years in the manufacturing quality management field.

Proficient/ strong communication skills; written, computer, verbal, phone/web

conference, etc.

Proficient with MS Office software; Outlook, PowerPoint, Excel, Word.

Familiarity with GM, Ford, & Chrysler's automotive supplier requirements

ISO/TS 16949 Auditor training certificate

Efficient time management/ multi-tasking/ team working skills in a high pressure

Environment

Experience leading and managing employees/ teams

Strong ethical and moral convictions

Benefits of Quality Manager: Along with competitive pay, MNP offers employees BCBS medical, dental and vision insurance, company-paid life insurance, life insurance, flexible spending account, short-term and long-term disability, 401(k) and 401(k) match, discretionary profit-sharing. Aflac products are also available. Benefits listed here are optional and have a waiting period. Additional benefits include a health clinic (onsite in Utica) for employees and their families; optional employee wellness activities include managing and tracking diabetes, blood pressure, and weight control; onsite, personalized retirement counseling; employee referral bonuses and employment of friends and families; access to tickets for Jimmy John's Field; volunteer opportunities include Gleaners, Suite Dreams, Veterans Support activities, Blessings in a Backpack, food and clothing drives, and others; employee recognition includes anniversaries, birthdays, and special events; employee discounts on autos, cell phones, and others; employee social activities include Detroit Tigers opening day, Fat Tuesday, ice cream/popsicles, picnics, team meetings, team outings, one-on-one with the president, and many more.

This job description is not intended to be inclusive of all assigned duties, responsibilities or aspects of the job described, and may be amended at any time at the sole discretion of the company. We are an equal opportunity employer and a second chance employer. We give consideration for employment to all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, and any other related State or Federal protected classes or characteristics.

Additional skills and/or experience required for success in the role:

Able to pass a pre-employment, post-offer physical, drug screen

Able to pass a background check