Director Recruitment and Outreach, Extension School
Roger Williams University
Company Description At Roger Williams University, students are prepared to be thinkers and doers ready to solve challenging problems with innovative solutions. RWU offers 50 majors and robust offerings of graduate and professional programs across eight schools of study including Rhode Island's only law school, with campuses on the coast of Bristol and in the heart of Providence, R.I. With small classrooms and a focus on undergraduate and graduate research and community engagement, a Roger Williams education blends the strength of liberal arts and professional studies, providing all students with the depth and breadth of interdisciplinary thinking and well-rounded knowledge necessary to succeed in our interconnected, global world. RWU is committed to strengthening society through engaged scholarship so that students graduate with the ability to think critically and apply the practical skills that today's employers demand. Roger Williams University seeks to recruit and support a broadly diverse community of faculty and staff. We value all races, genders, identities, and abilities. RWU is committed to creating a thriving community that encourages lifelong learning, professional development, and academic innovation. To learn more about Roger Williams University's commitment and support of diversity and inclusion, please visit Job Description Reporting to the Dean of Extension School, the Director of Recruitment and Outreach for Extension School is responsible for spearheading the development and execution of innovative recruitment strategies to drive enrollment and revenue for all programs.The Director works closely with the Dean and the University's marketing team to enhance program visibility and engagement, ultimately contributing to Extension School's strategic goals. Strategic Leadership Develop and implement comprehensive recruitment and marketing strategies to achieve enrollment and revenue targets for all Extension Schoolprograms. Identify and pursue new market segments, such as populations of students including high school students, degree completers, and those seeking apprenticeships along with initiatives like dual enrollment, workforce development, and credentialed programs. Enrollment Management Oversee all aspects of the enrollment process from initial contact through to enrollment, ensuring a seamless and efficient experience for prospective students. Manage student communications, including outreach and follow-up via web, telephone, mail, email, and in-person interactions. Event Planning and Coordination Plan and execute recruitment events both on- and off-campus, including open houses, virtual information sessions, fairs, community-based organization events, school visits, and engagements with business and industry partners. Partnerships and Outreach Build and maintain relationships with municipal, community, and industry partners to expand enrollment opportunities. Collaborate with external organizations to enhance program visibility and create recruitment pathways. Work in close partnership with the college's Director of Partnerships and Innovation to align recruitment and outreach strategies with innovative programs and community initiatives, ensuring cohesive and effective engagement efforts across both internal and external stakeholders. Data and Analysis Utilize CRM systems and other technology to support recruitment efforts, assess program effectiveness, and inform strategic decisions. Monitor and report on key metrics related to the recruitment funnel and application submissions, providing actionable insights to the Dean. Program Development Work with academic leads and the Dean to assess demand for new program offerings and contribute to program planning and marketing strategies. Collaborate with the Bristol campus enrollment team on recruitment strategies for both undergraduate and graduate programs. Team Management Hire, train, manage, motivate, and evaluate a team of recruitment professional direct report staff, setting individual and team goals to enhance performance and achieve targets. Additional Functions Participate in Extension School and university committees as needed. Requirements Bachelor's degree. 5years of experience in admissions, recruitment, or marketing. Proven experience with CRM systems, preferably SLATE and/or Ellucian Elevate. Strong proficiency with Microsoft Office Suite/O365. Excellent interpersonal, communication, and public speaking skills, with the ability to engage diverse student populations. Strong organizational and time management skills, with the ability to manage multiple projects and adapt to shifting priorities. Demonstrated ability to work independently and lead projects effectively. Familiarity with equity, diversity, and inclusion practices in program delivery and staffing. At the University's discretion, the education and experience prerequisites may be accepted where the candidate can demonstrate, to the satisfaction of the University, an equivalent combination of education and experience specifically preparing the candidate for success in the position Preferred Qualifications Master's degree in a related field preferred. Experience in Higher Education. Experience with military student recruitment and transfer credit evaluation. Knowledge of Tableau and SLATE/ Ellucian Elevate systems. Bilingual in Spanish. Experience working in a unionized environment. Ability to work nights and weekends and travel as necessary. Additional Information Roger Williams University is an affirmative action/equal opportunity employer and committed to a diverse workforce. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other basis protected by applicable state and federal law. For information on our Non-discrimination policy, visit here. RWU prohibits all forms of discrimination on the basis of sex in its education programs and activities and is required by Title IX of the Education Amendments of 1972 (Title IX) and its implementing regulations not to discriminate in such a manner. Complaints of Title IX sexual harassment should be reported to the Title IX Coordinator at the contact information listed below. Details regarding the formal complaint process can be found here: Title IX Sexual Harassment Policy and Procedures. All complaints of sexual harassment will be taken seriously and responded to promptly. TITLE IX COORDINATOR: Dr. Jen Stanley, 1 Old Ferry Road, Bristol, RI 02809 / Phone Number: View phone number on click.appcast.io /Email Address: View email address on click.appcast.io Equal employment opportunity, including veterans and individuals with disabilities. #J-18808-Ljbffr Roger Williams University
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