Patient Service Representative

A non-exempt medical office position responsible for front office processes in the physician practice. Responsibilities Greeting patients entering the physician practice Answering office phones, making appointments, confirming appointments and rescheduling when necessary Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance, assists in checking out patients and assists them with referral processing and scheduling process Collects co-pays and posts charges Charge entry and patient balance processing Distributes information to patients regarding office policies, procedures, information about the practice, etc. Explain and enroll patients in the patient portal Qualifications Education: High school diploma/GED required with completion medical office assistant program preferred Certification: Prefer healthcare management/administration certification Experience: Two years of customer service experience, preferably in a medical office setting Sign on bonus is for new hires only! About Us Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well‑being of our community. At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work‑life balance. The available plans and programs include: Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match Generous paid time off Career development and continuing education opportunities Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance Note : Eligibility for benefits may vary by location and is determined by employment status About the Team Saint Francis Physician Network, LLC, known as Saint Francis Medical Partners, is a multi‑specialty physician practice group committed to providing comprehensive care for our patients so that they may live happier, healthier lives. We strive to be a distinguished leader in patient‑centered health care, and we work to be No. 1 in quality, safety and service excellence. #J-18808-Ljbffr