Restaurant Supervisor

Job Description

Job Description

Benefits:

• Employee discount
• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

At Epic Food and Beverage, we are taking fast casual and self-service to a new level with Gourmet Pizza, Beer and Frozen Yogurt. When you walk into one of our locations, you will find an inviting, laid-back, beach-themed environment where you can escape your daily routine. Every aspect of our guest experience is fully customizable, from building a perfect pizza or yogurt sundae to personally pouring the perfect amount of beer! Our goal involves the guest in every aspect of their dining experience and to wow them with friendly of service interactions with our crew. We do this by having the best crew around.

To crush this goal, we need a great coach who can support and lead their team to success.

Are you the Leader we're looking for?

Position Overview:
The Supervisor oversees all daily operational aspects of their assigned restaurant location and consistently delivers exceptional guest and employee experience while leading, training, and developing their team. Work closely with the management team to ensure effective and efficient daily and long-term operations, manage costs, increase sales, and support growth in the market.

Operational Objectives:

• Review and Execute Operational Goals by Period, Quarter, and Year.
• Review and adjust operations based on Location walk-throughs to review cleanliness, repair and maintenance, and Capital Expense issues.
• Model and promote teamwork across all teams.
• Use tact and good judgment when dealing with challenges pertaining to guests, vendors, and employees, and respond with patience and courtesy.
• Foster and promote a positive, structured, accountable culture throughout the business.
• Hold Quarterly in-store Training Meetings for your location.
• Handle guest interactions with the highest level of hospitality and professionalism.
• Monitor, address, and document Team Member performance through ongoing feedback, positive recognition, and training matrix growth.
• Performs other duties/tasks and projects as assigned.

Requirements for the position:

• Immaculate personal presentation and excellent interpersonal and communication skills
• Exceptional organizational and planning skills.
• Embody and exhibit the Company’s Guiding Principles
• Maintain a humble attitude for personal development and growth.
• Meticulous eye for detail
• Confident and outgoing personality and an ability to interact with people at all levels.
• Passion for delivering exceptional guest service.
• Effectively communicate to perform and follow job requirements in written and spoken directions.
• Multitask calmly and effectively in a busy, stressful environment.
• Work in a confined, crowded space of variable light, noise, and temperature levels
• Move and lift 10 pounds, frequently move and/or lift 25 pounds, occasionally move and/or lift 50 pounds.
• Stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, and uneven or slick surfaces.

Restaurant type:

• Fast casual restaurant

Shift:

• 8-hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Work Location: In person