Customer Service Representative

We are looking for a Customer Service Representative and are hoping to find someone with agronomic or horticultural experience. As part of this sales and service job, you will assist walk-in customers, receive showroom inventory, merchandise products, and learn a great deal about our products.

More specifically, you will:

• Conduct front counter and telephone sales while providing excellent customer service.
• Assist in inventory control of showroom inventory.
• Stock and merchandise shelves with products.
• Maintain a clean and organized showroom and perform general housekeeping functions, including the cleaning of floors, shelves, windows, and doors.
• Confer with new and established customer base; promote and take customer orders.
• Assist outside sales personnel to enhance communication with customer base.
• Contact customers in response to inquiries and notify them of promotional sales.
• Support the overall business success and needs of our customers.
• Perform a variety of various light office work.

The ideal candidate will:

• Cheerfully and enthusiastically care for customers’ needs.
• Accept responsibility and account for actions.
• Communicate professionally.
• Pay attention to details.
• Take initiative and complete assignments with little supervision.
• Be organized and follow policies and systematic method of performing tasks.

To apply for this position, you must have a high school diploma (or GED). Applicants should be proficient in Microsoft Word and Excel. Bilingual is preferred and experience with AS400 would be a plus.

Key benefits include 401(k) retirement plan with generous company match, excellent health, dental & vision care plan options, flexible spending account and health savings account options, life & disability insurance, paid vacation, and 8 paid company holidays.

The candidate will be compensated based on their work experiences and skills, with the minimum starting salary for this position being $18.00 per hour.