Lead Host

Job Description

Job Description

Position Overview 

Edina Country Club is hiring a Lead Host to support our dining operations and provide welcoming, organized, and high-quality guest experience. This position is ideal for hospitality professionals who enjoy member interaction, have strong organizational skills, and can lead front-of-house flow during service.

The Lead Host is primarily responsible for managing the host stand, overseeing seating strategy, and ensuring smooth and efficient dining room operations. This role works closely with managers and service staff to maintain balanced sections, accurate waiting times, and a positive experience for members and guests. The Lead Host may also provide guidance and support to other host team members during service.

Key Responsibilities

• Greet and seat members and guests in a friendly, professional, and timely manner.
• Manage reservations, waitlists, and seating flow to ensure balanced service across all dining areas.
• Answer phone calls promptly and professionally, including handling reservations and to-go orders.
• Provide accurate wait time estimates and ensure guest comfort while waiting.
• Maintain a strong understanding of dining room layout, table numbers, and server sections.
• Communicate effectively with servers, managers, and kitchen staff to support efficient service.
• Assist in training and guiding host team members to ensure consistency in service standards.
• Monitor dining room activity and adjust seating strategy as needed to maintain service flow.
• Maintain cleanliness, organization, and proper stocking of the host stand and entry areas.
• Conduct light housekeeping checks in guest-facing areas.
• Maintain knowledge of menus, hours of operation, and club events.
• Ensure compliance with service standards, policies, and applicable regulations.
• Establish and maintain positive, professional relationships with members, guests, and team members.

Other duties as assigned.

Qualifications

• Prior supervisory experience or a minimum of 2 years of hosting experience required
• Must be available to work Thursday through Saturday
• Strong leadership and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Ability to remain calm, professional, and solution-oriented under pressure
• Strong organizational skills and attention to detail
• Ability to work with a wide range of personalities in a professional manner
• Familiarity with POS and reservation systems preferred

Work Environment

Edina Country Club is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential duties and responsibilities of the role.

• Fast-paced front-of-house dining environment, including indoor and outdoor areas.
• Moderate to high noise levels from guests, staff, and service activity.
• Frequent standing, walking, and movement throughout the dining areas.
• Hands-on responsibilities including guest interaction, seating coordination, and service support.
• Exposure to varying conditions depending on service location and volume.
• Close collaboration with front-of-house staff, management, and culinary team.
• Direct interaction with members and guests to maintain a high-quality experience.

Benefits & Perks

Benefits may vary by position, classification, and eligibility.

• Competitive hourly pay
• Employee discounts
• Complimentary meal during shifts
• Paid sick time
• Referral program
• Flexible schedule
• Medical, dental, accident and life insurance
• Employer paid life insurance
• Vacation time
• Paid company holidays

Edina Country Club is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with disability, or any other category that may be protected by law.