Field CTO, Data Governance and MDM, Data Foundations

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications will be accepted until 10/30/2026. The Field CTO organization sits at the intersection of our customers' most strategic technology priorities, our field teams, and our product organization. We work with senior technology and business leaders to help them navigate complex architectural decisions, define durable technology strategies, and translate those strategies into business outcomes. About the Role We are looking for a Field CTO specializing in Data Governance and Master Data Management (MDM) to help shape how our most strategic customers think about trusted, governed, enterprise data in an increasingly AI-driven world. This is not simply a product specialist role. The ideal candidate brings a strong point of view on enterprise data architecture, governance, metadata, MDM, data quality, and the organizational models required to make them successful. They can engage credibly with Chief Data Officers, CIOs, Enterprise Architects, Data Governance leaders, and engineering organizations, while also helping our internal teams connect customer challenges to the broader Salesforce, Informatica, MuleSoft, Data Cloud, and Agentforce strategy. What You'll Do Serve as a trusted technology advisor to strategic customers on **Data Governance, Master Data Management, Data Quality, Metadata Management, and enterprise data architecture**. Engage with CIOs, CDOs, CTOs, Enterprise Architects, and other senior leaders to define data strategies aligned to their broader business and technology objectives. Help customers establish modern governance architectures that balance enterprise-wide standards and controls with the realities of decentralized business units, platforms, clouds, and data estates. Advise customers on MDM strategy, including domain modeling, identity resolution, hierarchy management, reference data, survivorship, stewardship, data quality, and the operational models required to sustain trusted master data. Connect traditional data management disciplines with emerging requirements created by **AI and autonomous agents**, including trusted context, governed access, semantic consistency, metadata, lineage, policy enforcement, and data quality. Develop architectural points of view for customers operating across complex hybrid and multi-cloud environments. Help customers understand the relationship between their data, integration, API, application, and AI strategies rather than treating each as an independent technology decision. Lead executive briefings, architecture workshops, strategy sessions, and other high-value customer engagements. Partner with Account Executives, Solution Engineers, Account Partners, and other field leaders on our most strategic and complex opportunities. Help shape account strategy where architecture, organizational complexity, or technology fragmentation represents a major barrier to customer transformation. Act as an escalation and advisory resource for complex customer architecture questions involving Data Governance and MDM. Bring patterns, lessons, competitive intelligence, and emerging customer requirements back to Product and Engineering leadership. Partner closely with Salesforce and Informatica product organizations to help influence roadmap priorities based on recurring strategic customer needs. Develop reusable thought leadership, architectural patterns, executive narratives, and field guidance that raise the technical credibility of the broader organization. Represent Salesforce externally with customers, partners, industry forums, executive events, and other thought-leadership opportunities. Mentor architects and technical leaders across the field and help strengthen our organizational depth in enterprise data architecture. About You You are equally comfortable in a boardroom, an architecture workshop, and a whiteboard session with deeply technical practitioners. You have strong opinions about enterprise data architecture, but you know when architecture needs to adapt to business reality. You understand that Data Governance is as much an operating-model and organizational problem as it is a technology problem. You can explain MDM without reducing it to matching, merging, and golden records-and can articulate its relevance to modern data, analytics, and AI architectures. You can navigate highly distributed and heterogeneous technology estates without assuming that everything needs to be consolidated onto one platform. You are a systems thinker who can connect data governance, integration, APIs, metadata, identity, analytics, applications, and AI. You can move fluidly between strategic conversations and detailed technical discussions. You build trust quickly with senior executives, architects, product leaders, sellers, and engineers. You communicate complex ideas simply, clearly, and with executive presence. You are comfortable operating in ambiguity and helping customers make decisions where there may not be a single obvious answer. What We're Looking For Significant experience in **enterprise data architecture, Data Governance, MDM, Data Quality, metadata, or closely related disciplines**. Deep understanding of enterprise MDM patterns, including customer, product, supplier, location, reference, and other master-data domains. Strong understanding of Data Governance operating models, policies, stewardship, ownership, lineage, metadata, data quality, and controls. Experience designing or advising on data architectures within large, complex enterprises. Experience working across heterogeneous environments that may include cloud data platforms, operational applications, integration platforms, APIs, data warehouses/lakes/lakehouses, and AI/ML platforms. Strong understanding of how data management practices must evolve to support generative AI, agents, and other AI-driven applications. Demonstrated ability to advise senior executives while retaining credibility with deeply technical audiences. Strong executive communication, storytelling, facilitation, and presentation skills. Ability to independently structure ambiguous customer problems and develop clear strategic recommendations. Track record of influencing complex decisions across organizations where authority is distributed across multiple stakeholders. Experience partnering with sales and solution engineering organizations in strategic enterprise accounts. Ability to translate technology capabilities into business outcomes without relying on product-first messaging. Preferred Experience Experience serving as a Chief Architect, Enterprise Architect, Field CTO, Office of the CTO leader, Data Architect, CDO advisor, or equivalent senior technology role. Deep expertise with Informatica MDM, IDMC, Data Governance and Catalog, Data Quality, or comparable enterprise platforms. Familiarity with Salesforce, MuleSoft, Data Cloud, Agentforce, or adjacent Salesforce technologies. Experience working with regulated industries or other environments where data governance, lineage, auditability, privacy, and policy enforcement are particularly important. Experience developing enterprise-wide data or MDM programs spanning multiple business units, geographies, or technology platforms. Public speaking, industry thought leadership, published architecture guidance, or experience representing an organization with executive audiences is a plus. What Success Looks Like Success in this role is not measured simply by participation in sales opportunities. A successful Field CTO will: Become a trusted advisor to some of our most strategic customers. Improve the quality and ambition of customer conversations around Data Governance and MDM. Help customers move from isolated technology decisions toward coherent enterprise data strategies. Create architectural patterns and thought leadership that can scale beyond individual accounts. Increase alignment between customer needs, our field organization, and Product and Engineering. * Help establish Salesforce and Informatica as credible strategic partners for customers building the trusted data foundation required for analytics, applications, and AI. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $201,110 - $269,080 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $221,200 - $295,890 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Salesforce.Com Inc