Manager, Loan Program Management

Overview When you join Sallie Mae, you become a champion for all students. We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way. We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students–and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you - from physical and mental to financial and professional. You will get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. What You’ll Contribute As a Manager, Loan Program Management at Sallie Mae, you will apply your strategic and analytical skills to major company challenges. You’ll work with top team members to develop and test strategies that impact every area of the business. And you will do it all in a collaborative environment that values your insight, encourages you to dig in, and rewards innovative thinking. In this role, you will work within the Credit team at Sallie Mae and have a first look into how we make decisions for our customers. You will have a chance to bring your core competencies of Integrated Thinking, Analytical Problem–Solving Skills and Communication skills to real business problems every day. What You’ll Do Monitor and support compliance of loans serviced and managed, ensuring strict adherence to credit–related terms in loan sale agreements. Assist in executing established credit processes and procedures for loan portfolio. Contribute to the development and maintenance of analytical dashboards that track credit portfolio performance and portfolio risk metrics. Support forecasting of future credit portfolio performance for loan portfolio using historical loan data and standard credit analytics methods. Participate in what–if scenario analysis for credit under guidance from senior credit team members. Help maintain and update credit algorithms, ensuring alignment with portfolio strategy and risk appetite. Provide input and recommendations on credit metrics to team leaders or managers, leveraging portfolio analytics. Perform ad–hoc data extracts, credit analysis, and calculate credit metrics, as requested. Collaborate with cross–functional teams on related initiatives. Carry out additional duties as assigned by management. Key Competencies Strategic leadership: Support Developing data informed business strategies that will drive growth, inform core decisions, and drive success for Sallie Mae. Teamwork: Can lead and mentor other analysts to develop hypothesis, create analytical plans to help solve business problems. Execution: Ability to synthesize and evaluate large datasets to drive meaningful outcomes. Manage and sequence delivery of business intent, build business requirements based on the analytical outcome and execute against the product strategy. Ability to contribute to multiple projects and programs concurrently. Partnership: Work closely with colleagues across Sallie Mae to represent Credit function’s inputs and drive improvement in quality, volume, and service. Analytical Problem Solving: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Strong business judgment, leadership and integrity: He/she should be a tenacious decision–maker, able to bring a healthy, aggressive, yet responsible approach to business. Strong communication skills: Impeccable written and oral communications, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills. Basic Qualifications Bachelor’s Degree in quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering. Preferred Qualifications Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering. 5+ years of experience in analysis. 2+ years of experience in financial services. 1+ year of experience in consulting. The Americans with Disabilities Act The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing that function, or only a limited number of employees are available to perform that function. Benefits Competitive base salaries Bonus incentives Generous PTO, Floating Holidays and 12 Federal Holidays observed Support for financial‒well‒being and retirement 401k with employer match Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more Employer paid short‒term/long‒term disability and basic life insurance Flexible hybrid working arrangements. Paid parental leave and adoption reimbursement programs Free access to on‒site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives Tuition Reimbursement and Family Scholarship Programs Career development and training opportunities Reasonable Accommodations Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call View phone number on click.appcast.io and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Equal Opportunity Employer Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. #J-18808-Ljbffr