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ServiceNow Enterprise Architect

Pyramid Corporation

ServiceNow Enterprise ArchitectImmediate need for a talented ServiceNow Enterprise Architect. This is a fulltime opportunity with long-term potential and is located in US(Remote).Job ID: 26-22280Pay Range: $148000 - $150000/annum. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).Key ResponsibilitiesArchitecture LeadershipOwn the end-to-end architecture strategy for Assure Smart Apps and related insurance platform capabilities.Define target-state architectures across user experience, workflow automation, orchestration, integrations, and core insurance systems.Establish architectural standards that enable scalability, security, resilience, observability, and long-term maintainability.Drive modernization initiatives while ensuring platform stability, upgradeability, and operational excellence.Partner with architecture and engineering leadership to align technology investments with business objectives.Platform & Solution DesignDevelop reusable architecture patterns, reference architectures, and integration frameworks.Champion API-first, event-driven, and configuration-over-customization approaches.Define clear architectural boundaries across ServiceNow, Assure Platform services, orchestration layers, and enterprise applications.Enable modular, loosely coupled solutions that reduce complexity and eliminate duplication of business logic.Ensure solutions support enterprise-scale deployment across multiple insurance clients and environments.Technical Leadership & GovernanceTranslate business and product requirements into scalable technical architectures.Guide engineering teams on workflows, APIs, integrations, data models, security, and user experience design.Lead architecture reviews, technical governance forums, and key technology decisions.Identify architectural risks, technical debt, and opportunities for continuous improvement.Establish engineering best practices across development, testing, deployment, and operations.Integration, Security & Data ArchitectureDefine secure integration patterns across policy administration, billing, claims, customer, and document management platforms.Architect solutions using modern integration approaches, including APIs, microservices, and event-driven patterns.Ensure compliance with security, privacy, regulatory, and audit requirements.Design solutions for high availability, fault tolerance, performance, and operational visibility.Promote strong data governance and synchronization strategies across enterprise platforms.Innovation & TransformationEvaluate and incorporate AI, automation, analytics, and intelligent workflow capabilities where they deliver measurable business value.Assess emerging technologies and drive adoption through governed architecture standards.Collaborate with Product, Engineering, Operations, and business stakeholders to accelerate digital transformation.Help shape the future evolution of insurance technology platforms.Mentorship & InfluenceMentor architects, engineers, and technical leaders.Promote architecture excellence, platform thinking, and engineering discipline.Build alignment across distributed teams and cross-functional stakeholders.Influence technical strategy at both project and enterprise levels.Key Requirements and Technology ExperienceMust have skills: ServiceNow, Architect, Insurance10+ years of experience in software engineering, solution architecture, or enterprise architecture.Proven experience designing and governing enterprise-scale SaaS and platform-based solutions.Strong expertise in cloud-native, API-first, and event-driven architectures.Demonstrated ability to lead architecture initiatives across multiple teams and stakeholders.Experience communicating complex technical concepts to both technical and executive audiences.ServiceNow ExpertiseScoped ApplicationsFlow DesignerIntegration HubUI BuilderCMDBService CatalogAutomated Test Framework (ATF)ServiceNow governance and operating modelsMulti-instance environmentsUpgrade and release managementSource control strategiesDevSecOps practicesEnterprise ServiceNow implementationsSaaS and multi-tenant platform architectureMicroservices and distributed systemsREST and GraphQL APIsEvent-driven integration and orchestrationEnterprise integration patternsData governance and synchronization strategiesObservability, resiliency, and performance engineeringCI/CD pipelines and modern DevOps practicesCloud architecture principlesInsurance Domain ExperienceExperience with insurance technology ecosystems, including:Policy administration platformsClaims management systemsBilling platformsCustomer engagement solutionsDocument management systemsInsurance data platformsModern insurance administration platformsExperience with insurance core platforms such as Guidewire, Duck Creek, Sapiens, Majesco, or similar solutions is highly desirable.Strong stakeholder management and communication skills.Ability to influence engineering, product, operations, and executive leadership teams.Experience participating in or leading Architecture Review Boards (ARB) and governance forums.Ability to balance strategic architecture vision with practical delivery execution.Bachelor's or Master's degree in Computer Science, Engineering, or related discipline (or equivalent experience).ServiceNow Certified Technical Architect (CTA) strongly preferred.ServiceNow Certified System Administrator (CSA).ServiceNow Certified Application Developer (CAD).Additional ServiceNow certifications (ITSM, ITOM, App Engine, etc.) are a plus.Our client is a leading IT Industry and we are currently interviewing to fill this and other similar fulltime positions. If you are interested in this position, please apply online for immediate consideration.Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

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