Service Writer/Advisor

Service AdvisorBob's Tire and Brake in Ocala, FL, is hiring an exceptional Service Advisor to join our winning team! Bob's provides the highest-quality automotive services and is changing how people think about auto repair. We lead with honesty and integrity and do things right the first time. If you want to join a successful company that treats its employees like family, Bob's Tire and Brake is where you should be!The Service Advisor builds strong customer relationships, provides excellent customer service, and sells recommended services and repairs. Service Advisors will greet and consult customers on their needs, while providing value-added recommendations and education on our services.ResponsibilitiesEnsure customers receive prompt, courteous, and effective service either in-person or by phoneAct as point of contact between technicians and customersPerform vehicle walk-around and documentation of customer concerns to enable technicians to properly diagnose and service the vehicleKeep customers informed on completion times, service expenses, and possible changesFollow and promote our high standards of safety, organization, and cleanlinessQualificationsAutomotive knowledge with at least 2 years of working experience as a Service AdvisorCareer-minded individuals looking to grow within the companyExceptional customer service skillsHonesty and integrity, with a positive attitude and strong work ethicTeam-first mentalityValid driver's licenseBenefitsLeading compensation plans with commissionsGenerous benefits and perks (health, vision, dental, and life insurance)401(k) with company matchEmployee discountsPaid holidays, sick days, and PTOOpportunity for growth!