Dispatcher

Company Overview Cemex US is a leader in the building materials industry, known for our innovation, quality, and operational excellence. With over a century of expertise, we are committed to delivering products and services that meet the needs of our customers and communities across the globe. We invest in our people, offering competitive benefits and the opportunity to be part of a dynamic team. Job Summary We’re looking for a responsible and skilled Dispatcher to join our team. This role coordinates the delivery of Cemex products, ensuring efficient and timely service to our customers. Job Responsibilities Delivery Scheduling: Coordinate with production and yard personnel to schedule deliveries, factoring in truck capacity, delivery distances, and unloading times. Customer Service Collaboration: Work closely with customer service representatives to optimize delivery schedules. Driver Assignment: Assign drivers for concrete product deliveries and generate sales reports. Quality Assurance: Ensure high levels of customer satisfaction and promptly address any service quality issues. Internal Relationship Building: Cultivate internal relationships to understand and fulfill customer needs. Load Tracking: Record mix components for each load and maintain driver communication to streamline deliveries. Process Improvement: Recommend procedural enhancements to improve customer service. Documentation Management: Generate and manage invoices, delivery tickets, and shipping documents. Qualifications High School Diploma. Preferably 1 year of dispatching experience. Proficiency in OSHA standards and regulations. Ability to remain calm and efficient under pressure. Attention to detail and strong decision‑making skills. Working Conditions Safety First: Wearing protective equipment and adhering to safety protocols is a must. Dynamic Environment: Work in diverse environments, including exposure to varying conditions such as outdoor industrial operations. Physical Requirements: Frequent walking, sitting, lifting (up to 50 pounds), pushing, pulling, and climbing as part of your daily routine. What We Offer At Cemex, we recognize and reward dedication and hard work with a comprehensive benefits package designed to support both professional growth and personal well‑being. This includes competitive pay, robust medical, dental, and vision coverage, Employee Assistance and well‑being programs, paid pregnancy/parental leave, generous paid time off and holiday pay, and a 401k savings plan. We also offer in‑house virtual training through Cemex University and education assistance to help you achieve your career goals. Why Cemex? We’re committed to helping you reach your full potential. Whether you’re just starting out or looking to take the next step in your career, we provide the resources and support you need to succeed. Let’s build a better future together. Legal Notices & EEO Statement CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by federal, state or local law. CEMEX will consider qualified applicants with criminal histories in a manner consistent with all local, state and federal laws. CEMEX is an E‑Verify participating employer. Arizona Smoke‑Free Act: smoking and/or the use of tobacco or related products is prohibited on CEMEX property. CEMEX offers competitive pay and benefits. Benefits include medical, dental, vision, 401(k), paid time off, holiday pay, and a comprehensive wellness program. For more information about CEMEX benefits, visit our benefits page. EEO Statement in Spanish: CEMEX es una institución EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, información genética, identidad de género o expresión de género en los programas o actividades que opera. The expected base compensation for this position ranges from $22.60 to $28.85 per hour, depending on market location, job‑related knowledge, skill sets, experience, and education. #J-18808-Ljbffr Cemex US