Service and Support Administration Supervisor

Objectives At the Delaware County Board of Developmental Disabilities (DCBDD), we believe every person deserves the opportunity to live, learn, work, and thrive as a valued member of our community. We support individuals with developmental disabilities and their families at every stage of life, connecting them with resources, creating opportunities for inclusion, and empowering them to achieve their goals. Our work is driven by compassion, collaboration, and a deep respect for the dignity and potential of every person we serve. Joining our team means more than just starting a new job, it is becoming part of a mission‑driven organization where your skills make a lasting difference in the lives of others and in the heart of our growing community. Mission To inspire, empower, and support people to achieve their full potential. Vision All people will lead personally fulfilling lives. Core Values Candidates must model the following established core values: Inclusion, Equity, and Integrity. Primary Objective The Service and Support Administration Supervisor provides leadership and oversight to SSA staff, ensuring high‑quality, person‑centered service coordination for individuals with developmental disabilities. The role supports compliance with all state and federal requirements, reviews and monitors service plans and documentation for accuracy, and fosters strong collaboration with internal teams and community partners to promote positive outcomes for individuals served. Minimum Qualifications Bachelor’s degree in social work, counseling, education, health and human services, law enforcement, behavioral science or other related field. Master’s degree in related field and three (3) years supervisory experience preferred. Minimum of four (4) years of full‑time (or equivalent part‑time), supervised, paid work experience in programs or services for individuals with developmental disabilities. Service and Support Administration Supervisor Certification per OAC 5123:2‑5‑02, or ability to obtain at time of appointment and maintain throughout employment. Valid State of Ohio Driver’s License with acceptable driving record per Board’s insurance carrier. Knowledge of principles, practices, and techniques relating to social work, local, state, and federal laws, rules, and regulations, and Rights of Ohioans with Developmental Disabilities. Ability to promote a positive culture in all areas of responsibility and maintain confidentiality in all aspects of the position. Physical Requirements Light work strength level. The position requires light work, which may include lifting up to twenty‑five (25) pounds occasionally. Ability to operate standard office equipment in the performance of essential functions. Other Requirements Successful completion of a criminal records check (BCI and/or FBI) and registry/database check as required by DODD, driving record checks, and DCBDD receiving favorable reference reports. Schedule Flexibility Schedule may need to be flexible based on needs of DCBDD and/or the person served. Essential Functions Supervises, directs, and evaluates the work of Service and Support Administrators (SSAs); recommends corrective and disciplinary action as determined necessary. Assures SSAs administer a person‑centered planning process, waiver enrollment and redetermination process, monitoring, quality assurance, free choice of provider, and individual budget implementation through monitoring and observation. Provides backup supervision and direction to SSA staff in the absence of their supervisor. Reviews Ohio Individual Service Plans (OISP), Targeted Case Management progress notes, and any other necessary and relevant paperwork for all assigned staff. Reviews PAWS and PAS documents for accuracy and compliance. Participates in Support Administration Department meetings and Administrative Team Meetings; facilitates team meetings for SSAs; attends special team meetings. Participates in the onboarding and training of new staff in the SSA department and ongoing staff development. Collaborates at least monthly with SSA Supervisors to review trends and patterns for staff development and training opportunities. Participates in system collaboration with partnering community agencies and school districts to support individuals with complex, multi‑agency supports. Participates in Medicaid Administrative Claiming (MAC). Assists in the accreditation process, provides input into the development of policies and procedures, and participates in appeals as assigned by the Director of Programs and Services. Participates in the rotation of the On‑Call response system for after hours, weekends, and holidays. May need to intervene in crisis situations or authorize emergency support services. Regular attendance as governed by applicable rules, regulations, procedures and laws; Meets essential attendance requirements. Adheres to all ORC, OAC, and DCBDD policies and procedures. Performs other related duties and special projects as assigned. Benefits In addition to a competitive compensation plan, DCBDD offers a comprehensive benefits package to full‑time employees, which includes medical, prescription, dental and vision insurance; a Flexible Spending Medical or Dependent Care Account (FSA); supplemental life insurance; Ohio Public Employees Retirement System (OPERS) pension; supplemental deferred compensation; professional development allotment; tuition reimbursement; an Employee Assistance Program; and paid time off in the form of vacation, personal, sick leave, holidays and bereavement. Equal Opportunity Employer DCBDD is an Equal Opportunity Employer. We are an inclusive workplace, and we recognize and value diversity of all kinds. M/F/D/V. #J-18808-Ljbffr City of Santa Fe Springs