Payroll & Benefit Specialist

Job Description

Job Description

Role Summary

The Payroll & Benefits Specialist is responsible for the accurate, timely, and compliant administration of payroll and benefits for all EAE USA employees. This role serves as the company’s primary ADP SME, ensuring system accuracy, optimizing workflows, and supporting People Strategy Pillar #2 (Systems, Planning & Quality Capability Building). The specialist partners closely with HR, Finance, and Operations to deliver a seamless employee experience.

Key Responsibilities

Payroll Operations

• Weekly and semi‑monthly payroll processing including off‑cycle runs
• Gross‑to‑net auditing for earnings, deductions, taxes, and retro adjustments
• Maintain and reconcile payroll records, timecards, PTO balances, and pay policies
• Manage wage garnishments, child support orders, and statutory requirements
• Partner with Finance on GL mapping, payroll reporting, and month‑end close
• Ensure compliance with federal, state, and local wage laws

Benefits Administration

• Benefits enrollment management including new hires, qualifying life events, and open enrollment
• Maintain accurate benefit deductions and carrier feeds
• Serve as employee point‑of‑contact for benefits questions, claims, and escalations
• Coordinate with brokers, carriers, and vendors to resolve issues
• Support ACA compliance, reporting, and audits

ADP Expertise

• System configuration for payroll, benefits, workflows, and security roles
• Troubleshoot system issues, errors, and data discrepancies
• Build and maintain custom reports and dashboards
• Train HR team members and leaders on ADP functionality
• Support evaluation of future payroll/HRIS platforms as needed

Compliance & Quality

• Maintain strict confidentiality and data integrity
• Support internal and external audits
• Ensure alignment with EAE USA’s People Strategy Pillars, especially Systems & Quality

Qualifications

• 3–7 years of hands‑on payroll & benefits experience
• Advanced ADP expertise (required)
• Strong understanding of federal/state payroll laws and ACA requirements
• High accuracy, detail orientation, and process discipline
• Excellent communication skills and employee service mindset
• Ability to train others and document processes clearly

Preferred Experience

• Experience in a 120–200 employee environment
• Prior role as Payroll Specialist, Benefits Specialist, HRIS Specialist, or similar
• Experience supporting HR investigations or compliance reviews
• Familiarity with workforce planning and forecasting

Success Looks Like

• Zero‑error weekly and semi‑monthly payroll cycles
• Clean, accurate benefits deductions
• ADP workflows that reduce manual work and improve quality
• HR team trained and confident in system usage
• Strong partnership with Finance and HR leadership
• Elevated employee experience around pay and benefits