Loan Servicing & Collateral Release Specialist

About this Role

This role supports loan servicing operations by managing lien releases, collateral documentation, and loan payoff processing for commercial and consumer loans. Responsibilities include processing UCC terminations, mortgage and title releases, ensuring timely lien satisfaction in compliance with regulatory requirements, and maintaining accurate records in core banking and document management systems. The role requires strong knowledge of loan documentation, exception tracking (tickler) systems, and banking compliance standards.

In this Role You Will

• Loan file reconciliation with information in loan file matches with the closed loan report and the Core Banking System.
• Maintain close contact with the Lenders/Commercial Banking Administrator/Business Center processors groups to ensure documented instructions are followed.
• Prior to executing the release documents, document review & covenant verification
  of borrower as it pertains to the release of collateral, verifying loan(s) are properly satisfied.
• Complete appropriate state-specific documentation and forwards release document(s) as instructed by lender, branch, title companies, etc.
• Ensure that First Banks lien(s) are perfected within every situation and all lien releases are completed within the specified compliance guidelines.
• Update Core Banking System and file tracking system.
• Build, update and clear exception tracking / tickler management in tracking system as appropriate.
• Loan Document(s) management, imaging, creating loan files and organization within the vault
• Document management / imaging
• Review insurance certificates and updates and/or build ticklers/exceptions in the tracking system.
• Apply knowledge of all laws, compliance, regulations, First Bank credit policies and bank procedures governing timely release of paid loan collateral.
• Experience working in loan servicing systems (e.g., Core Banking System or similar core banking platforms)
• Loan file servicing and imaging servicing of all commercial and consumer documentation
• Recognition if all types of loan documents and the document titles for imaging
• Understanding of UCC filings, amendments, continuations and terminations for First Bank collateral
• Work closely with the Collateral Management Supervisor on special projects.

Qualifications, Competencies and Skills

• 2+ years in loan operations, loan servicing, or banking operations
• Clear communication with employees, vendors, and external partners via email, phone, and digital tools.
• The ability to lift boxes up to 50 pounds
• Experience with lien releases, collateral processing, or loan documentation preferred

Compensation Disclosure

The range for this role takes into account many factors that First Bank considers when making hiring decisions, including but not limited to prior experience, skill set, training, and other internal business and organizational factors. First Bank generally does not hire at or near the top of the stated range. The range is driven by the geographic location of the anticipated hiring location; however, the specific range may vary depending on the geographic location for remote positions. Compensation decisions depend on the specific facts and circumstances of each hiring instance.

A reasonable estimate of the current pay range is $21.85 - $26.75