Community & Operations Manager

We’re Hiring! Studio B Community & Operations Manager (On-Site – Atlanta, GA)

Location: The Biltmore, Atlanta, GA

Company: Collaborative Real Estate

Employment Type: Full-Time | Exempt

About Collaborative Real Estate (CRE)

CRE designs, develops, and manages innovation districts and research parks at the nexus of universities, startups, research, and industry. We build thriving ecosystems that accelerate breakthroughs and bring big ideas to life.

Studio B., part of the Collaborative Real Estate (CRE) property management portfolio, is where bold ideas begin, build, and broadcast.

Located atop the historic Biltmore Innovation Center, Studio B. isn’t just a coworking space. It’s a launchpad for innovators, researchers, founders, and technologists shaping the future of Atlanta’s innovation economy.

We’re looking fo r a Community & Operations Manager to be the heartbeat of Studio B. Think of this role as part culture-keeper, part systems-whisperer. Someone who thrives on building community, keeping operations running flawlessly, creating memorable experiences every day, and occasionally converting a great conversation into a signed lease.

What You’ll Do

• Own the community and member experience
• Be the welcoming host and daily presence that sets the tone for Studio B.’s vibrant, community-driven culture
• Support and connect members, helping them feel informed, engaged, and supported
• Onboard new members and teams, ensuring they feel inspired from day one
• Assist in planning and hosting community events, workshops, and gatherings
• Help coordinate meeting room and event space bookings
• Cultivate meaningful connections between members and with Atlanta’s broader innovation ecosystem

Operations & Space Management

• Oversee day-to-day coworking operations, including opening/closing duties, mail/package handling, scheduling, and vendor coordination
• Manage supplies, technology needs, visitor access, and general administrative support
• Keep Studio B. polished, organized, and running smoothly
• Troubleshoot basic tech or facility issues as needed
• Assist with event setup, logistics, and on-the-ground coordination

Growth, Sales & Storytelling

• Lead engaging, high-energy tours for potential members
• Support sales by nurturing leads, responding promptly to inquiries, and helping close new memberships
• Identify opportunities to convert coworking members into longer-term commitments — including 6- to 12-month leases and renewals with commission potential for closed deals
• Assist with event inquiries and help build a strong calendar of meetings and community events
• Collaborate with the Communications team to highlight Studio B.’s stories, happenings, and member wins

Who You Are

• High-energy, warm, approachable, a natural “community host"
• Exceptionally organized with strong multitasking instincts
• Confident communicator, comfortable giving tours and speaking with prospective members
• Service-minded with light sales experience or interest
• Proactive, resourceful, and skilled at anticipating needs
• Curious about innovation, entrepreneurship, and connecting people
• Early- or mid-career professional with strong administrative and operational instincts

Qualifications

• Bachelor’s degree in Business, Communications, Hospitality, Marketing, or equivalent experience
• Proficiency in MS Office; familiarity with Canva and CoWorks a plus
• Experience with tenant relations, security, flexible leasing environments, or construction/tenant improvements helpful
• Comfortable working early mornings, evenings, or weekends for events
• Ability to lift/move event materials as needed