Insurance Verification - Rolling Meadows Office Staff

Role and ResponsibilitiesVerifying insurance benefitsEntering insurance information on patient accountsWorking verifications in PhreesiaCheck patients SNF/Hospice statusAnswer questions from staff regarding insuranceObtain referrals for office visits and treatmentsCalling patients regarding referral issuesPhysical Demandsfrequently required to stand, walk, sit, use hands/fingers, talk and hearThe noise level in the work environment is usually moderateattireBusiness CasualQualifications:Prior insurance experience preferredExcellent communication skillsAble to multi-task wellComputer knowledgeteamwork – balances team and individual responsibilities, gives and welcomes feedback openly, contributes to a positive team spirit, able to build morale, supports everyone’s efforts to succeedProblem Solving – ability to identify and resolve problems, develops solutions, works well in a group, uses reason even when dealing with emotional topicsCustomer service – ability to manage difficult situations, responds promptly to customer needs, meets commitmentsInterpersonal skills – focuses on solving conflict, not blaming, maintains confidentiality, listens to others, keeps emotions under control, remains open to new ideaswritten and oral communication – speaks clearly, listens for clarification, responds well to questions, writes clearly, ability to edit work for spelling and grammar, ability to read written informationAttendance, punctuality, dependability – arrives to work on time, absenteeism is kept at a minimumEDUCATIONAL REQUIREMENTS:High school graduate #J-18808-Ljbffr Northwest Oncology & Hematology SC