Administrative / Office Support Professional

The Counseling and Diagnostic Center of Woodfield, Ltd., an outpatient mental health practice located in Schaumburg, IL, is seeking a dependable, detail-oriented Administrative Support Specialist to assist prescribers with non-clinical administrative functions and support daily practice operations.

This role requires strong organizational skills, discretion, and the ability to manage multiple responsibilities independently in a confidential healthcare environment.

Core Responsibilities

Assist prescribers with non-clinical administrative functions

Support clients and providers with day-to-day administrative tasks

Manage new client documentation and ongoing recordkeeping

Coordinate pharmacy communications and medication-related administrative matters

Verify prescription status and appointment scheduling

Assist with credentialing and compliance requirements

Maintain provider files, licenses, liability insurance, and CAQH profiles

Process bank deposits as needed

Support special projects and practice improvement initiatives

Perform additional administrative duties as assigned

Expectations

Maintain strict confidentiality and HIPAA compliance

Document communications within required timeframes

Escalate complex or clinical matters appropriately

Manage deadlines with minimal supervision

Communicate proactively regarding priorities and barriers

Qualifications

Prior administrative experience required

Healthcare or mental health experience preferred

Experience with EHR systems strongly preferred

Strong attention to detail and organizational skills

Professional communication skills

If you are organized, proactive, and committed to supporting quality mental health care through strong administrative work, we encourage you to apply.