Multi-Line Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our Agency:
Our agency opened in 1991 and is a well-established team of nine with a long history of success. I bring a diverse background including experience in government, the medical field, and insurance prior to opening the agency. Throughout my career, I’ve consistently been a top performer, ranking in the top 10% of the company and earning many of State Farm’s top awards.

I hold a Master of Science in Management from Florida International University and have been married for 36 years. I take pride in both my professional accomplishments and the strong relationships I’ve built over time.
We stay involved in the community by supporting organizations such as the Miami Rescue Mission and the Cuban Catholic Church.

For our team, we offer paid parking, health benefits, a 401(k), an Aspirant program, ongoing training and professional development, team outings, travel incentives, and private office spaces for both sales and service roles.

Our office culture is supportive, team-oriented, and focused on delivering exceptional customer service. We’re looking for someone who is hungry, self-driven, and accountable - someone with strong integrity, good judgment, and a desire to grow as part of a high-performing team.

Location Address: Coral Gables, FL 33134

At Ileana Cabrera-Rodriguez - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us .

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.