Supervisor, Cash Applications

The Supervisor, Cash Application is responsible for leading a team that processes and applies customer and vendor payments across multiple payment channels, including lockbox (physical checks), wire transfers, ACH, and electronic payment portals. This role ensures timely, accurate cash posting and compliance with company policies while driving operational efficiency and continuous improvement. Lead, coach, and develop a team responsible for end-to-end cash application activities Assign, monitor, and review work to ensure accuracy, timeliness, and adherence to policies Serve as escalation point for complex or non-routine cash application issues Oversee the accurate and timely application of payments from various sources Support the team by directly handling large, complex, or high-risk transactions as needed Ensure proper allocation of funds to customer accounts in alignment with remittance details and company guidelines Investigate and resolve complex cash application discrepancies and unapplied cash Maintain strong internal controls and ensure compliance with accounting policies and audit requirements University Degree and minimum of 2 years of experience in accounting or the equivalent combination of education and experience. Effectively follow Hapag-Lloyd accounting practices in daily accounting and financial analysis work. Recognizes and attends to multiple facets in issues and problems. Uses a logical and systematic approach to analyze unfamiliar issues and problems.Assembles relevant information from multiple sources. Makes sound decisions in ambiguous situations not covered by explicit rules by applying general principles and guidelines.Adjusts decisions to meet with changing circumstances or new information. Provides well thought out rationale for decision Understand and apply the business processes of the company and guard against actions that will negatively affect business in general. Use questioning to identify the specific problem and related information and make appropriate contacts to work out a reasonable solution. Excellent communication skills, both verbal and written, with both internal and external customers. Proficient using SAP, MS Office, Word, Excel spreadsheets and other software to meet work demands. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the incumbent is regularly required to sit, talk and hear. The incumbent regularly uses hands and fingers in the course of daily job duties, including the use of a personal computer. The vision requirement includes close vision. May incur mental stress due to time deadlines. May need to lift up to 15 pounds at times. This job description describes the minimum job requirements. This description is illustrative and does not imply that the functions outlined below are the exclusive standards of this position. Incumbents will be expected to follow additional instructions and perform other related duties as required. #J-18808-Ljbffr