System Development Engineer , Amazon Leo

Amazon Leo is Amazons low Earth orbit satellite network. Our mission is to deliver fast reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools hospitals businesses and government agencies Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

Were looking for a Systems Engineer to operate and improve the OTA rollout process that delivers software updates to millions of Customer Terminals in the field. Youll be hands-on with every release preparing rollout plans monitoring deployments triaging field issues and ensuring CTs across all hardware variants receive the right updates safely.

This role is ideal for someone who thrives in operational environments where attention to detail and methodical execution directly impact customer experience. Youll develop deep expertise in CT fleet behavior firmware compatibility and large-scale deployment operations.

Export Control Requirement:
Due to applicable export control laws and regulations candidates must be a U.S. citizen or national U.S. permanent resident (i.e. current Green Card holder) or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities
What youll do:
- Execute OTA rollouts end-to-end preparing rollout plans configuring device targeting and eligibility rules staging deployments and monitoring progress through GA
- Manage variant-aware rollout execution ensuring each CT hardware variant and firmware branch receives compatible updates in the correct sequence
- Monitor fleet health during rollouts tracking success/failure rates device telemetry and key health indicators and escalating anomalies per established runbooks
- Triage deployment failures and stalled updates diagnosing root causes (connectivity issues firmware incompatibilities crash loops) and coordinating resolution with firmware and operations teams
- Maintain and improve rollout runbooks SOPs checklists and go/no-go decision criteria
- Manage fleet segmentation maintaining canary groups beta rings and hold-back cohorts and updating cohort definitions as the fleet evolves
- Build and maintain operational dashboards and reports for rollout status fleet coverage and update adoption metrics
- Automate repetitive operational tasks scripting rollout preparation health checks and reporting to reduce manual toil and human error
- Participate in on-call rotation for OTA operations and contribute to post-incident reviews

- Experience in automating deploying and supporting large-scale infrastructure
- Experience programming with at least one modern language such as Python Ruby Golang Java C C# Rust
- Experience with Linux/Unix
- Experience with CI/CD pipelines build processes

- Experience with distributed systems at scale

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Redmond - 129200.00 - 174800.00 USD annually

Required Experience:

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