E-Commerce Coordinator

E-Commerce Coordinator What You’ll Do Dtc Website & Shopify Storefront Support Execute content updates across Shopify, including landing pages, collection pages, blogs, and promotional content. Conduct routine website audits and testing across devices to identify and elevate customer-facing issues. Support promotional launches through content scheduling, quality assurance, and launch verification. Monitor inventory availability, competitor activity, and website performance trends, escalating risks, opportunities, or issues requiring attention. Subscription Operations Support Monitor subscription performance and operational health, identifying and escalating order, billing, system, or customer experience issues requiring attention. Provide visibility into subscription trends by tracking key metrics, analyzing customer cancellation feedback, and surfacing opportunities for improvement. Support troubleshooting, testing, and platform updates to help maintain a seamless subscription experience and successful execution of business initiatives. Amazon Channel Support Monitor Amazon account health, inventory levels, and replenishment activity, escalating listing issues, policy warnings, suppressed products, or inventory risks requiring attention. Support the execution of Amazon promotions and events, including promotional setup, content updates, and launch coordination for key initiatives such as Prime Day and Big Deal Days. Maintain a high-quality customer experience by conducting audits of listings, images, storefront content, customer reviews, and other customer-facing assets. Monitor customer feedback, competitor activity, pricing, and marketplace trends, escalating risks and opportunities that may impact channel performance. Project & Marketing Support Coordinate e-commerce projects by drafting project briefs, facilitating requests with designers, developers, and stakeholders, and helping keep deliverables on track and completed on time. Support reporting, presentations, and data collection efforts that provide visibility into project progress, campaign performance, and business initiatives. Assist with campaign execution, product launches, and special e-commerce initiatives by organizing assets, coordinating activities, and helping ensure successful implementation. Gather and maintain creative assets for paid media, website, and marketing initiatives to support timely execution across channels. Continuous Improvement Identify opportunities to improve processes, documentation, workflows, and operational efficiency across e-commerce functions. Conduct periodic reviews of customer feedback, product performance, and website trends to surface insights and opportunities requiring attention. Support cross-functional projects, business initiatives, and emerging e-commerce priorities as the needs of the business evolve. What We’re Looking For Required Qualifications 12 years of experience in e-commerce, digital marketing, or a related field (internship experience considered) Familiarity with Shopify and Amazon Seller Central Strong organizational skills and exceptional attention to detail Ability to manage multiple priorities and deadlines in a fast-paced environment Experience working with Excel or Google Sheets Strong written and verbal communication skills Self-motivated, proactive, and eager to learn new tools and platforms Preferred Qualifications Experience with subscription platforms such as Recharge Exposure to Amazon Ads, Google Ads, or YouTube advertising Experience working for a DTC or consumer products brand Familiarity with project management tools such as Asana, Notion, or Monday.com What We Offer A collaborative, hardworking, and supportive team environment A consistent Monday Friday schedule, working 9am 4pm (yes, really) Hybrid work flexibility Medical, dental, vision, and life insurance benefits 401(k) with company match Paid holidays, floating holiday, and PTO The opportunity to be part of a growing brand focused on helping people live healthier lives Clearly Filtered is an equal opportunity employer and is committed to creating an inclusive workplace for all employees and applicants. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status, or any other protected characteristic under applicable law. #J-18808-Ljbffr Clearly Filtered