Client Operations Coordinator
DCLS Global
The Client Operations Coordinator keeps client accounts running smoothly day to day. You are the connective tissue between clients and DCLS delivery teams, making sure requests are scheduled, fulfilled, reported, and invoiced, and that nothing falls through the cracks. It is a fast, detail-heavy role with a lot of moving parts and direct client contact. What you’ll do Coordinate scheduling and fulfillment of requests across service lines. Prepare client reports and support the invoicing process. Track open requests, deadlines, and escalations to resolution. Maintain accurate records in operational and CRM systems. Handle routine client questions and route the rest to the right team. Identify and suggest process improvements. What you bring 2+ years in operations, account coordination, project coordination, or customer success. Highly organized, detail-oriented, and responsive under time pressure. Comfortable with spreadsheets, ticketing, and CRM tools. Clear, professional written communication. #J-18808-Ljbffr DCLS Global
Vacancy posted 4 days ago
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