Patient Care Coordinator

Job description

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We are seeking a Medical Receptionist/ Patient Care Coordinator to join our Speech Therapy and Occupational Therapy practice. The successful candidate will be responsible for delivering excellent customer service, scheduling appointments, and maintaining accurate patient records. The ideal candidate should have a friendly and professional demeanor, excellent communication skills, and the ability to multitask in a fast-paced environment.


Expected hours: 35 to 40 hours per week. This is a key holding position with closing duties. Exact hours will be Monday-Thursday: 10:00 AM - 6:00 PM and Friday: 9:00 AM - 5:00 PM.

Responsibilities:

• Greet patients and visitors professionally.
• Answer phone calls and respond to inquiries.
• Schedule appointments and maintain patient records.
• Collect patient information and demographics
• Collect patient balances
• Efficiently manage the Provider's schedules

Experience:

• Customer service: 3 years (Required)
• MD Receptionist: 3 years (Required)
• Medical or Therapy office front desk: 1 year (Required)