Property Manager

Assistant Property ManagerWe are seeking a highly motivated Assistant Property Manager to join our awesome team here at Fairlawn! The ideal candidate will embody Fairlawn's core values: Be Kind, Own It, Be Flexible, and Always Improve.The Assistant Property Manager role is specifically accountable for resident services (including the renewals and move out processes) and accounts receivable, while assisting the Property Manager in other areas as needed. The ideal candidate will have superior attention to detail, be ambitious and self-motivated to directly handle a wide range of property management activities.Fairlawn is a vertically integrated firm specializing in real estate investment, management, and development. Based in Chicago and Champaign, Illinois, we have a more than 10-year track record in value-add projects, development, student housing, and build-to-rent communities. With a portfolio of approximately 5,750 units and $900 million in assets under management, Fairlawn has established a strong presence across Illinois, Indiana, and Kentucky. We are actively expanding into additional Midwest markets.What will you do?Exemplify the core values of Be Kind, Be Flexible, Own It and Always ImproveHandle daily operations including answering calls, scheduling appointments, greeting visitors, showing residences to prospective residents and any necessary paperwork, filing, etc.Assist the Property Manager in setting market rents, conducting market research, defining leasing goals and running the renewal processSupervise turnover including obtaining bids from subcontractors, supervising turnover process, assist in hiring staff for turnover, and managing small renovation projectsHandle resident accounting tasks such as rent collection, posting rent and preparing depositsApply established sales and marketing strategies to increase property traffic, maintain closing ratios and meet or exceed budgeted occupancyProcess maintenance requests and follow up with residents to confirm completionHave a thorough knowledge of lease terms, specifications and policiesLearn, audit, and ensure team's compliance with all Fair Housing Laws including local, state and federal housing regulationsAssist in the oversight of any on-site staff and the relevant departments (leasing and maintenance)Pivot, roll up your sleeves and jump in where needed!Why should you work here?Competitive Pay. We are ready to invest in you!Additional monthly or quarterly incentive pay for meeting goals and supporting property performanceMedical, Dental, Vision, and Life Insurance to access care for positive health outcomes and your overall wellbeingEmployee sponsored benefits including Short Term Disability, Life Insurance, Critical Illness, Accident, Flexible Spending, and H.S.A. Accounts to avoid costly medical expenses due to gaps and ensure that all your medical needs are met401(k) Retirement Plan with Match to invest in your future wealth and retirementPaid Vacation, Sick Leave, and Holiday Pay to help you reset and come back rejuvenated and refreshedCompany events to promote team cohesionWellness Days to focus on being your best self. We want you to have time to disconnect and recharge in a way that works for youThe opportunity to work for a growing organization where you are valued and can have a direct impactQuarterly off-site meetings with your manager to celebrate wins, issue solve and ensure you are set up for success. Plus, the process is rewarding, and the results are great for your careerRequirementsWho you are – We'd love to hear from you if you:Have at least 3 years of customer service experienceHave at least 1 year in property management or real estate, preferredHave a High School Diploma or GED (Undergraduate Degree preferred)Are proficient with relevant technology (e.g. Microsoft Office, AppFolio, Outlook) and can easily adapt to changing technologyDemonstrate superior attention to detail, high energy and positive attitudeHave excellent interpersonal, written and verbal communication skillsHave an ability to give and receive real-time feedback with a positive mindsetEmbody our core values: Be Kind, Own It, Be Flexible, and Always ImproveSome additional things you will need:Valid driver's license and dependable transportation. Limited in-town usage of personal vehicle for errands and property visits required with any out-of-county personal mileage reimbursed at the Federal rateAvailability to work longer hours and weekends during prime leasing season and turnover (specific dates vary from year to year)Serve as one of the emergency contacts for the communityAbility to perform the physical functions of the position, not limited to ability to walk properties, complete physical inspections, deliver resident communications and show propertiesWe are seeking candidates who demonstrate a strong alignment with the requirements listed above. While meeting all qualifications is preferred, we understand that exceptional candidates may bring comparable experience and skills to the table including prior experience at Fairlawn. We value diversity of thought and experience, and we are committed to considering all applicants [internal and external] and to identifying and selecting the most qualified applicant for the role.Depending on the role requirements, offers of employment may be contingent upon one or more of the following: employment history verification, criminal background check, motor vehicle record check, education verification, or credit check.Our company uses the Entrepreneurial Operating System (EOS) to run and help grow our business – the tools from EOS contribute to finding the right people and putting them in the right roles, effectively solving issues as they arise, and building a culture of accountability. In short, it gets everyone on the same page and working toward the same goals. If you have an ownership mindset and take pride in all the details, joining our team may be perfect for you!We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.