Referrals Coordinator

divh2Referral Coordinator/h2pIts rewarding to be on a team of people that truly believe in making an impact! We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us./ppThe Referral Coordinator supports the clinical unit with clerical activities. This individual will coordinate all external and some internal services and will be responsible for scheduling consultations, diagnostic testing and surgical procedures. The ideal candidate inputs referrals and authorizations into a data bank and coordinates follow-up care with the referral physicians as approved by a Physician Associates physician. The Referral Coordinator will also coordinate all related services in a pleasant and professional manner for patients as directed./ph3Duties Responsibilities/h3pEssential Duties Responsibilities/pulliResponsible for order entry into the computer system./liliCoordinates and schedules referrals when necessary per policy./liliEnsures that all necessary medical records are forwarded to referral provider./liliActs as a resource for staff and patients with questions regarding referral policies and procedures. Provides internal and external referral coordination./liliInputs all authorization information into data base including, diagnostic and procedure codes. Will obtain appropriate authorizations as needed./liliRefers requests for emergency care and urgent care or medical advice to the appropriate staff member./liliActs as a resource for staff and patients with questions regarding insurance benefits./liliContacts patients with information concerning tests ordered by a provider as necessary./liliOrders and/or directs patients for outside tests./liliHelps to maintain daily flow by assisting Supervisor as directed./liliWorks effectively as a member of a patient care team and contributes suggestions for improving unit and organization operations. Completes other tasks as assigned./liliHe/she will obtain authorization from a diversity of insurance companies depending on each patients insurance plan/li/ulpAdditional Duties Responsibilities/pulliPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice./li/ulpSupervisory Responsibilities/pulliNo supervisory responsibilities./li/ulpEducation Experience/pulliHigh school diploma or GED./liliPrevious experience in a physicians office, clinic or hospital processing referrals./liliMedical terminology knowledge./liliExperience scheduling healthcare appointments./liliExperience with office equipment, including computers, calculators, fax machines and copiers./li/ulpKnowledge, Skills Proficiencies/pulliBilingual in English and Spanish/liliProficient on Microsoft office/liliProficient in use of ECW/liliExperience in different Insurance portals/liliMedicaid and Medicare knowledge/li/ulpJob Requirements/ppPhysical Requirements/ppThis position works under usual office conditions. The employee is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. The incumbent must be able to work extended and flexible hours and weekends as needed. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./ppTravel Requirements/ppWork will involve some driving/traveling to assigned clinics./ppTools Equipment Used/ppComputer and peripherals, standard and customized software applications and tools, and usual office equipment./ppDisclaimer/ppThe duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law./ppJoin our team that is making a difference!/ppPlease see Cano Healths Notice of E-Verify Participation and the Right to Work post here/p/div