Facility Maintenance Manager

Facility Maintenance Manager

Reporting to the Associate Vice President for Capital Planning and Facilities, this position is responsible for day-to-day maintenance by planning, organizing, leading, and controlling all activities of the Facility Maintenance Departments, which may include technicians, lead workers, supervisors, and contractors, to ensure a proactive maintenance program for approximately 4,000,000 square feet of 115 campus buildings and infrastructure. Responsible for customer service and process improvement, upholding safety and regulatory standards, productivity, and work quality by accurate scheduling, effective utilization of resources, timely execution of maintenance work, and quality control.

Campus Operations Management and Oversight (65%)

• Plans, directs, and monitors all activities of the FPO Facility Maintenance Departments. This includes scheduling staff to provide timely and sufficient coverage for campus, reviewing and approving time, inspecting employee work to ensure it meets requirements, coordinating and approving leave requests, conducting performance appraisals, and disciplining employees in accordance with University policies.
• Establishes quality standards and goals for the department and policies and procedures for the Facility Maintenance Department.
• Guides and gives technical assistance in such matters as University policies and procedures, operating methods, safety, techniques and procedures, discipline, and employee relations issues.
• Assists lead workers and technicians with the work performed in all areas.
• Directs and develops supervisors to reach their maximum potential and effectiveness.
• Interviews and recommends hires, trains employees.
• Provides input to senior management on staffing needs, training, workflows, and operational efficiencies.
• Participates in staff meetings, attends training seminars, and assists with strategic goal setting.

Preventive Maintenance Oversight and Safety (20%)

• Plans, schedules, and provides oversight of a preventive maintenance program including scheduled Inspection, maintenance, and repair of electrical, plumbing, and mechanical equipment, and other building systems and components to ensure reliability and longevity.
• Manages a proactive maintenance program to preserve university assets.
• Evaluates and establishes building maintenance inspections on a periodic and recurring basis (e.g., monthly, quarterly, etc.).
• Assures that work conditions are safe and conducive to efficient operations.
• Maintains university assets necessary to comply with local, state, and federal regulations.

Strategic Support & Collaboration (10%)

• Proactively communicates with campus constituents to ensure work is properly coordinated to minimize disruption. This includes providing advanced notice of pending work and timely updates.
• Works with the Procurement Office to establish and maintain vendor contracts.
• Collaborates with internal and external stakeholders to develop mutually acceptable solutions to issues.
• Supports senior management as required.

Budget Management (5%)

• Manage the facility maintenance departmental budgets by continuously monitoring expenditures in all categories to ensure that the budget is not exceeded and that funds are effectively utilized.

Typical Qualifications

Education: Bachelor's degree in Construction Management, Engineering, Facility Planning or Management, or a related field. Education may be substituted for experience, or experience for education, based on the following: AA =2 years of experience; BA/BS = 4 years of experience; MAIMS = 6 years of experience. Experience: Minimum five years of progressive experience as a manager in a commercial or industrial setting, directing large-scale facility maintenance efforts and activities. This demonstrated experience includes strong technical knowledge of HVAC, electrical, plumbing, and building systems. Minimum three (3) years of supervisory experience overseeing teams or contractors, such as planning, scheduling, and field directing maintenance personnel and resources. Experience utilizing a Computerized Maintenance Management System(CMMS) and experience working in a campus environment preferred.

Knowledge, Skills, & Abilities: Knowledge: Expert knowledge of facilities planning, management, project and personnel management, capital planning principles and practices, and financial management. Knowledge of general union guidelines and operating procedures. Skills: Demonstrated ability to lead through influence and collaborate across multiple stakeholder groups. Must have excellent administrative and supervisory skills and strong written and oral communication skills, including executive-level briefings and presentations. Abilities: Ability to respond effectively to inquiries or complaints from internal/external customers, regulatory agencies, and community partners. Ability to read, analyze, and interpret technical publications, financial reports, and legal documents. Ability to negotiate contract terms and manage vendor performance. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions. Ability to manage multiple priorities and make sound decisions amid ambiguity. Proficiency with standard office software and equipment; ability to leverage data to manage performance.

Licenses and Certifications Licensure in the mechanical, electrical, HVAC, or plumbing trades is preferred, with at least one of the required trade licenses must be obtained within six months of employment. A valid driver's license maintained throughout employment. Supervisory and Budget Responsibilities Up to 4 direct – Regular part-time or full-time employees Up to 200 indirect – Regular part-time or full-time employees, student employees, including temporary employees.

Supplemental Information Maybe exposed to fumes, chemicals, and other hazardous materials. Must be able to lift up to 50 lbs. May work at heights using ladders, scaffolding, or mechanical lifts. Must have the ability to respond to emergencies and work evenings/weekends to support critical campus needs. This position serves as Manager on Duty on a rotating basis for after-hours university service requests.