Onboarding Program Manager (Fully Remote)

Drive success of the eHealth Exchange by guiding customers through onboarding and testing. Work independently and collaboratively to ensure flawless execution and quality customer service. Key Responsibilities: Interact directly with customers, prepare implementation status reports, and manage technical onboarding plans. Educate applicants, facilitate federal agency calls, and process legal agreements. Host monthly all participant calls and respond to Administrator emails. Qualifications: 5+ years client-focused experience, 3+ years in program/project management. Strong technical and analytical skills with ability to communicate to non-technical audiences. Proficiency in Microsoft Office and familiarity with health IT standards (IHE/FHIR) preferred. Remote position, extended working hours possible, minimal travel. Must be authorized to work in the US without sponsorship. The Sequoia Project The Sequoia Project is a non-profit that supports the eHealth Exchange, a health IT network of networks enabling nationwide health information exchange. The organization is small and collaborative, focused on advancing interoperable healthcare data sharing. #J-18808-Ljbffr The Sequoia Project