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Assistant Food and Beverage Manager

Hyatt

About the Role The Assistant Food and Beverage Manager reports to the Director of Food and Beverage and partners closely with the F&B Management team. This role oversees daily operations of all F&B outlets and event services, ensuring smooth execution, exceptional guest service, and adherence to quality and Hyatt brand standards. It plays a key role in optimizing revenue, enhancing guest satisfaction and maintaining operational excellence across all F&B operations. Responsibilities Oversee the service aspects of hotel events, ensuring seamless execution and high‑quality service. Ensure all food and beverage offerings meet or exceed guest expectations in terms of quality, presentation and service. Drive achievement of monthly F&B revenue targets through effective promotional activities and strategies to increase covers and average checks. Supervise and ensure smooth operations of all F&B outlets, including Promenade Café, Tea Lounge, Speakers Corner, Lounges, in‑room dining and events. Develop and oversee the beverage program, including wine lists, signature cocktails and non‑alcoholic offerings, ensuring they complement the food menu and enhance the guest experience. Identify opportunities for service and operational improvements to enhance guest satisfaction. Ensure all venues are prepared for service according to defined standards. Lead, train and develop the F&B team, including outlet assistant managers and service associates, to maintain Hyatt brand standards. Qualifications Valid and current Responsible Service of Alcohol (RSA) certificate. Current experience in food and beverage management in a luxury hotel setting. Demonstrated ability to deliver high‑quality service and effectively handle customer complaints or issues. Experience overseeing daily operations, including scheduling, coordinating with other departments and ensuring smooth service delivery. Strong leadership and organisational skills, with the ability to motivate and manage a diverse team. Experience in cost control and managing budgets. Benefits Complimentary and discounted accommodation at Hyatt properties worldwide. Access to complimentary shift meals. Discounts for hotel gym facilities and all food and beverage outlets. Training and development opportunities with over 2000 online learning modules. Access to our employee assistance program. About Hyatt Hotel Canberra Hyatt Hotel Canberra is Canberra's first hotel located in the heart of the capital. The heritage‑listed hotel interweaves the mystique of the 1920s with modern Art Deco designs. With 252 rooms and suites, the hotel offers an escape within a heritage‑inspired setting, featuring traditional furniture styles, garden and park views, and sleek technology. #J-18808-Ljbffr

Vacancy posted 1 day ago
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