Project Engineer (Remote)

The Project Engineer (Remote) is dedicated to completing innovative technology projects, enhancing system capabilities, and fostering a culture of collaboration to directly address the unique challenges of the area. This position is key in delivering project solutions to clients that exceed expectations through careful understanding of client technologies and a thoughtful approach to problem solving. The ideal candidate typically has 5 years of experience designing, testing, and deploying complete technology solutions.Job ResponsibilitiesChampion the successful implementation of key projects, meeting client requirements and timelines.Drive the optimization of IT system performance and reliability by proactively addressing challenges.Enhance team collaboration and communication, contributing to the success of every project.Proven project execution expertise with a track record of successful implementations.Strong technical proficiency in infrastructure components and systems.Strong technical proficiency in configuring and deploying various infrastructure changes, including firewalls, servers, networking, and wireless.Excellent problem-solving skills and a proactive approach to system optimization.Outstanding communication and collaboration abilities for effective stakeholder engagement.Client-focused mindset with a commitment to ensuring client satisfaction.Flexibility, adaptability, and a customer-centric approach to project execution.Job QualificationsExperience working with remote teams is required.Hands-on or remote deployment and troubleshooting experience for different technologies including endpoints, servers, cloud technologies, networks, etc.Ability to work in a fast-paced, and at times high-pressure consulting environment.Experience using Professional Services Automation (PSA) tools or ticketing platforms such as ConnectWise is a plus but not required for this position.Prior experience working in a Managed Service Provider (MSP) environment supporting multiple Clients is a plus but not required for this position.Experience using Remote Monitoring and Management tools (RMM) such as Kaseya or LabTech/ConnectWise Automate is a plus but not required for this position.Required Areas of ExpertiseCandidates must have demonstrable experience in at least two of the following areas:Windows Server Environment SetupActive Directory and Active Directory ServicesDNS and DHCPHypervisor Setup and Configuration with Hyper-VStandard O365 Apps such as SharePoint, OneDrive, and Microsoft TeamsCloud Identify Managment such as Azure AD and EntraIDMDM platforms including Intune and MaaS360Email Migration and SupportExperience migration from on-premises Exchange to O365Migration tools and scripts such as those from BitTitanData Storage Device Setup and DeploymentNAS solutions from QNAP and Synology and DellPreferred Areas of ExpertiseIdeal candidates also have demonstrable experience in at least two of the following areas.Hypervisor Setup and ConfigurationVMWare ESXiNutanix AcropolisQuickBooks OnlineApple MDMCitrix ShareFileEquipment Setup and DeploymentNetwork Switches from Cisco and Dell EnterpriseFirewalls from SonicWall and FortinetWireless Access Points (WAPs) from Cisco Meraki and UbiquitiJob RequirementsA home office set up that meets the following:Computer: A working computer with a minimum of 8GB RAM and one of the following:Windows 11 with an Intel i5 or i7 (8th generation or newer), orAMD Ryzen 5 or 7 (2000 series or newer), ormacOS 12 or newer.Internet: Stable internet connection with at least 5 Mbps download and upload speeds.Audio Equipment: A quality headset with a noise-cancellation feature for meetings.Mobile Device: A smartphone capable of installing the Microsoft Authenticator app.Webcam: An HD webcam for video calls.2nd MonitorUPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)A very strong cultural fit the ITS way (Our core values will be discussed during the interview)Excellent command of the English language both spoken and writtenAble to work full time 40 hrs. a week: 8:00 AM to 5:00 PM PST (Monday to Friday)Able to pass our online behavior and cognitive assessments.Preferably, at least two of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer.Able to provide NBI Clearance (for PH applicants).CompensationPay rate starts at $10.00/hr and may vary by experience and location.Life InsuranceFlexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)Paid Time Off (starts at 15 days per year)Maternity/Paternity LeavePaid US HolidayNight Shift BonusSalary Advancement/LoanHealth & Wellness ProgramCompany-paid training and certificationJ-18808-Ljbffr