Customer Service Advisor
$13 per hourFull-time
Precision Tune Auto Care - Burlington, NC
Customer Service Advisor Full Time $13+ / hour Join the Precision Tune Auto Care NC Team! Celebrating 40+ years as a trusted leader in automotive service top-rated brand. At Precision Tune Auto Care, you’ll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care—from oil changes and diagnostics to engine repairs and scheduled maintenance—and we’re passionate about keeping drivers safe on the road. If you’re looking to build your career with a proven, customer-focused brand, we’d love to have you on our team. Customer Service Advisor – Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! What We Offer:
- Competitive pay
- Medical, Dental, and Vision Insurance — coverage begins 90 days after your hire date
- 401k plan enrollment available
- Paid Time Off (PTO) to relax and recharge
- Closed evenings and Sundays — enjoy a better life
- 5 paid holidays off
- Greet and engage customers in-store and over the phone.
- Schedule appointments, explain services, and sell parts and automotive services.
- Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
- Support shop productivity through work order and register transactions.
- Ensure safety procedures are followed and maintain a clean, organized work area.
- Help resolve customer concerns and provide exceptional service.
- High School Diploma or GED.
- Valid driver’s license.
- 1+ year of automotive service experience; 1+ year of sales and/or customer service experience preferred.
- Strong customer service and communication skills.
- Comfortable with basic math and calculating discounts.
- Ability to work days Monday through Saturday with a day off, and a few holidays.
- Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
- Climb ladders and safely operate a vehicle.
Vacancy posted a month ago
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