Behavioral Health Technician

About Company:

We're officially a Great Place To Work®! We've always believed that supporting our team is just as important as supporting our patients. Now, we're proud to share that we've earned Great Place To Work® Certification - based entirely on feedback from our own employees.

Read more here:

This certification reflects the culture we've worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.

Our benefits include:

• Medical Coverage - Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
• Expanded Coverage - Options for domestic partners and a wider network of in-network providers.
• Mental Health Support - Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
• Voluntary Coverages - Pet insurance, home and auto insurance, family legal services, and more.
• Student Loan Repayment - Available for nurses and therapists.
• Retirement Benefits - 401(k) plan through Voya to help employees plan for the future.
• Generous PTO - A robust paid time off policy to support work-life balance.
• Voluntary Benefits for Part-Time Employees - Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

At Bradford Health Services, we don't just invest in our patients-we invest in our people.

About the Role:

The Behavioral Health Technician plays a critical role in supporting the mental health and well-being of patients by providing direct care and assistance under the supervision of clinical staff. This position is essential in implementing individualized treatment plans, conducting clinical assessments, and managing crisis situations to ensure patient safety and progress. The technician will maintain accurate and thorough clinical documentation to support continuity of care and compliance with regulatory standards. They will collaborate closely with multidisciplinary teams to develop and execute discharge plans that promote successful patient transitions. Ultimately, this role contributes to improving patient outcomes by delivering compassionate, evidence-based care in a structured and supportive environment.

Minimum Qualifications:

• High school diploma or equivalent; completion of a Behavioral Health Technician training program or relevant certification preferred.
• Experience in clinical documentation and patient care within a mental health or behavioral health setting.
• Knowledge of crisis intervention techniques and ability to respond effectively to emergency situations.
• Familiarity with mental health disorders, including Severe Emotional Disturbance (SED), and related treatment approaches.
• Ability to maintain confidentiality and adhere to ethical standards in patient care.

Preferred Qualifications:

• Associate degree or higher in psychology, social work, nursing, or a related field.
• Certification in Crisis Prevention Intervention (CPI) or equivalent crisis management training.
• Experience working with pediatric or adolescent populations in behavioral health settings.
• Proficiency with electronic health records (EHR) systems and clinical documentation software.
• Strong communication and interpersonal skills to effectively collaborate with multidisciplinary teams.

Responsibilities:

• Assist in conducting clinical assessments and monitoring patient behavior to identify needs and progress.
• Provide direct patient care and support, including crisis intervention and management during acute episodes.
• Maintain detailed and accurate clinical documentation, including progress notes, incident reports, and discharge plans.
• Collaborate with healthcare professionals to develop and implement individualized treatment and discharge plans.
• Support patients with Severe Emotional Disturbance (SED) by applying therapeutic techniques and ensuring a safe environment.

Skills:

The Behavioral Health Technician utilizes clinical documentation skills daily to ensure accurate recording of patient interactions, treatment progress, and incidents, which supports continuity of care and regulatory compliance. Crisis management and intervention skills are critical for responding promptly and effectively to behavioral emergencies, ensuring patient and staff safety. Clinical assessment abilities enable the technician to observe and report changes in patient status, contributing valuable information for treatment planning. Knowledge of mental health conditions, including Severe Emotional Disturbance (SED), guides the technician in delivering appropriate patient care and support. Maintaining thorough documentation and collaborating with healthcare teams are essential skills that facilitate coordinated care and successful patient outcomes.