Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 1992 and is a close-knit team of three dedicated to serving our customers and community. From the beginning, I’ve been driven by a passion for communication and helping people improve their lives, which led me to a career in insurance.

I’m a graduate of Southern University of Baton Rouge and a proud spouse and parent of four. As a family, we enjoy traveling and spending time outdoors whenever we can. Giving back is a big part of what we do. We stay actively involved in the community by supporting local organizations, providing scholarships to students, offering meals during the holidays, and supporting teachers and administrators at local schools.

For our team, we offer a Simple IRA, health benefits, a strong focus on work-life balance, and a fun office environment with perks like pizza days, donut days, and snacks in the office.

Our office culture is supportive, positive, and service-focused. We’re looking for someone who is dependable, outgoing, and a strong communicator—someone who wants to build an exciting career helping customers and making a meaningful impact in their daily lives through the products and service we provide.

ROLE DESCRIPTION:
Arnel Bolden - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.