Maintenance Supervisor

Job Description

Job Description

Description:

Beacon Pointe Resort - Duluth, Minnesota

Discover Your Odyssey

Are you an adventurer at heart, seeking a workplace that fuels your passion and a team that feels like family? Start your Odyssey with us—an award-winning team that not only works together but plays together, creating an environment where every day is an adventure.

Why Odyssey?

At Odyssey Resorts, we don't just offer job opportunities; we provide a canvas for your career dreams. Here's what you can expect:

• Flexible Freedom: Experience work-life balance with flexible schedules, working hours, and payday on demand. Your success is not just about the work you do; it's about the life you build around it.
• Employer Recognition: Join a company recognized as a Star Tribune Top 200 Minnesota Workplace for five consecutive years. Odyssey has become an employer of choice, fostering happy employees and a culture worth celebrating.
• State-of-the-Art Resources: Access cutting-edge tools and resources designed for your success. With ample and relevant learning and training resources, we invest in your growth.
• Hospitality from the HEART: Immerse yourself in a culture that revolves around the “Hospitality from the HEART” philosophy—a welcoming space where diversity, equity, and inclusion are not just words but lived experiences. Be part of a team where your unique contributions brighten the lives of guests and enrich your own journey.
• Engage, Innovate, Impact: Become a part of Odyssey Cares, including our sustainability program aligned with the UNESCO Sustainable Travel Pledge. Our team actively invests in local communities, collaborates for industry innovation, supports charitable causes, and encourages personal stewardship. At Odyssey, your work extends beyond the resorts; it's a catalyst for positive change.
• Open Doors for Growth : As part of a growth-focused company, unlock opportunities for career advancement. You’ll be part of an engaged team that values your ideas and nourishes your potential.
• Awesome Benefits: Enjoy a comprehensive benefits package that includes health, dental, and vision insurance, along with voluntary life and AD&D coverage. We also offer voluntary accident and critical illness insurance, hospital indemnity insurance, pet insurance, a 401(k) plan with employer match up to 4%, PTO, and an Employee Assistance Program (EAP). Your well-being is our priority!

Your Odyssey Awaits:

Ready to create lasting memories, enrich lives, and be part of an extraordinary journey? Join Odyssey Resorts, where every day is a new adventure, and your story is yet to be written.

Imagine working where Lake Superior is your backdrop and every day you help create unforgettable guest experiences. We are seeking an experienced Maintenance Supervisor who takes pride in their craft and understands that a well-maintained property is central to an outstanding guest experience. The Maintenance Supervisor is responsible for maintaining all aspects of the resort property and providing responsive, high-quality service to guests, owners, and the management team. This role ensures a safe, attractive, and impeccably maintained property where guests, owners, and employees can fully enjoy all that Beacon Pointe has to offer. Join us and make a difference - apply today!

ESSENTIAL FUNCTIONS

• Assist with oversight of the day-to-day maintenance and repair of resort buildings, systems, and grounds, including HVAC, plumbing, electrical, carpentry, and exterior structures
• Utilize knowledge to diagnose and troubleshoot technical issues, providing efficient and effective solutions
• Perform a wide variety of skilled and semiskilled maintenance activities
• Plan and perform preventive maintenance to ensure safety, reliability, and a high standard of appearance throughout the property
• Maintain pools, spa, parking areas, and seasonal needs, including snow removal and lawn care
• Respond promptly and professionally to guest service requests and on-call/emergency situations
• Lead and support the maintenance team, ensuring work is completed safely, efficiently, and within budget
• Coordinate and supervise outside vendors and contractors as needed
• Maintain tools, equipment, vehicles, and basic utility records
• Support department operations, including scheduling, training, and staff oversight, in partnership with management

SUPERVISORY RESPONSIBILITIES

This position assists the department manager to provide direct supervision to the Maintenance Department staff.

EDUCATION, EXPERIENCE

High school diploma or general education degree (GED) preferred; minimum of five years of relevant experience; or acceptable equivalent combination of education and experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS

· Valid driver’s license

· Obtain Pool Operator License within six months of employment, if required

COMPETENCIES, SKILLS, ABILITIES

To perform the job successfully, an individual should demonstrate the following competencies, skills and abilities:

· Upholds Odyssey Values.

· Ability to be adaptable and flexible.

· Prioritizes and plans work activities, creating action plans when necessary.

· Uses time efficiently.

· Maintains acceptable attendance and punctuality.

· Follows through on commitments.

· Working knowledge of tools, methods, operations and materials used in resort and building maintenance.

· Working knowledge of occupational hazards and safety precautions necessary to perform manual labor and maintenance work.

· Ability to read and interpret documents such as safety rules, operating manuals, etc.

· Ability to prepare general reports and correspondence.

· Ability to effectively present information and respond to customers.

· Ability to add, subtract, multiply, and divide.

· Ability to define problems, collect data, establish facts, and draw valid conclusions.

· Ability to use a computer for advanced applications such as spreadsheets, business correspondence (email, memos, etc.), and job-specific software programs.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is constantly required to stand, walk, sit, hear, use hands, reach, climb, stoop, and kneel. The employee will frequently be required to talk and taste and/or smell. The employee must be able to lift and/or move up to 100 pounds. Specific vision requirements include close and distant-vision capabilities.

WORK ENVIRONMENT

While performing the duties of this job, the employee will frequently be exposed to outdoor weather conditions, wet, hot, humid conditions, high, precarious places, fumes or airborne particles, and chemicals or solutions. The employee will be exposed to moderate noise conditions.

Due to the cyclical nature of the hospitality industry, the employee may be required to work varying schedules that reflect the business needs of the resort. In addition, attendance at all scheduled training sessions and meetings is required.

The above is intended to describe the general nature and requirements of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Odyssey Resorts is an equal opportunity employer committed to a policy of nondiscrimination with respect to race, color, religion, sex, national origin, and any other class protected by federal, state, or local law, including, but not limited to, medical condition, disability, marital status, age, sexual orientation, or pregnancy.