Associate Resource Scheduler
Light & Wonder, Inc.
- # Associate Resource SchedulerApplyremote type: Hybridlocations: Las Vegas, NVtime type: Full timeposted on: Posted Todayjob requisition id: R321631## Gaming:Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.# Position Summary## **Duties, Task and Responsibilities*** Schedule job tasks for the field service department including product installations, conversions, equipment removal, and upgrades.* Schedule supplier tasks to support field service installations, removals, and conversions.* Schedule job task in the most efficient manner based on the understanding of field services availability.* Communicate with Field Service Management to accurately coordinate job tasks.* Effectively communicate with customers’ and provide all required documentation per our Standard Operating Procedures.* Update multiple databases in a timely manner.* Demonstrate the ability to run reports as required.* Participate in internal/external meetings as required and communicate important information with other departments.* Cover Team Member responsibilities when absent.* Regional variations as necessary with any required documentation.* Must have the ability to work independently and direct a group of individuals.* Other duties as assigned.**Skills, Abilities and Knowledge*** Demonstrate the ability to organize and manage the product coordination for Field Service.* Capability to understand compliance and regulatory requirements.* Must be able to adapt to stressful internal/external customer situations.* Demonstrate the ability to effectively negotiate and drive resolutions as required with professionalism.* Ability to effectively manage a diverse workforce.* Must be able to adapt to change and a fast-paced environment.* Communicate and interact with customers internally/externally effectively and efficiently.* Must possess the ability to be courteous and professional with clients internal and external, resulting in a positive customer experience.* Beginner level for Internet Browser and MS suite programs: Google Chrome, Internet Explorer Outlook, Teams, Word, and Excel* Excellent email etiquette* Familiar with Oracle systems# Qualifications**Education and Training Skills*** High School Degree Required* **1 year or less scheduling experience in Gaming or Similar Business*** Oracle Experience and Microsoft Applications Preferred**Soft Skills*** Drive and exhibit the company core values.* Build sustainable relationships of trust through open and interactive communication.* Good communication skills with a customer service approach.* Adapts as technology changes.* Easily embraces change within the organization.Light & Wonder *Corporation and its affiliates are engaged in highly regulated gaming and lottery businesses. As a result, certain* Light & Wonder *may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you.**This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.*
- J-18808-Ljbffr Light & Wonder, Inc.
Vacancy posted 5 days ago
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