INSIDE SALES SPECIALIST

Inside Sales Specialist

For more than 150 years, Morgan has been committed to offering world-class solutions for the metals industry. At Morgan, we position our customers for success by collaborating with them to enhance safety, improve efficiency, and deliver value through the world's most advanced material handling systemswhile building a better future for our employees and community.

Due to tremendous growth, Morgan Engineering is seeking an Inside Sales Specialist to join our team in the Detroit, MI area.

The Inside Sales Specialist plays a critical role in translating inspection findings into detailed, accurate, and timely repair quotations. This position is responsible for reviewing completed inspection reports, identifying deficiencies, and developing actionable repair and modernization proposals for customers.

The ideal candidate combines strong technical understanding of overhead cranes with estimating expertise to ensure all recommendations are clearly defined, cost-effective, and aligned with customer needs.

As an employee at Morgan, you will help us to fulfill our vision: To challenge the possibilities of today by thinking differently.

Responsibilities

• Review inspection reports and identify repair needs
• Develop accurate repair and modernization quotes
• Work with technicians to confirm scope, details, and requirements
• Verify key information (photos, measurements, equipment data)
• Prioritize safety and compliance-related repairs
• Support sales team with quotes and follow-ups
• Track quote activity and help improve conversion rates
• Assist with customer renewals and ongoing service needs
• Help drive revenue from inspection-identified repairs
• Improve turnaround time on quotes

Education/Experience

• Associate's or Bachelor's degree in Engineering, Industrial Technology, or related field preferred (or equivalent experience)
• 3+ years of experience in estimating, maintenance, or repair of overhead cranes or industrial equipment
• Strong knowledge of mechanical and electrical crane systems
• Ability to read and interpret technical drawings and inspection reports
• Proficiency in Microsoft Office and estimating software (experience with ERP systems a plus)
• Strong attention to detail and accuracy in cost development
• Excellent organizational and time management skills
• Effective communication and collaboration skills

Benefits:

• Competitive wages
• Comprehensive benefits package, including:
1. Health insurance
2. Dental insurance
3. Vision insurance
4. Life insurance
5. 401(K)
6. 401(K) matching
7. Paid time off

For more than 150 years, Morgan Engineering has created a legacy as a world leader in material handling systems. Through the design, production and service of large-scale industrial overhead and gantry-type cranes and mill equipment, we provide the innovative technology and engineering expertise to move our clients' businesses forward.

Morgan Engineering provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.