Business Analyst II, Municipal Court

Business Analyst II - Municipal Court

In this role, you will support IT (information technology) implementation and maintenance projects within the Municipal Court by managing project intake, developing project documentation, and working collaboratively with multiple stakeholders to streamline software implementation and maintenance. This role will analyze project metrics to provide insights on performance, highlight trends, and support data-driven decisions. This position is subject to budget required furloughs to be implemented in the 2026 calendar year.

Come explore the possibilities a career with the City of Colorado Springs can offer! We're an accredited pay equity employer! Your starting pay will be within the posted hiring range based on your years of experience and education. See the full potential of growth for this position here: 2026 Salary Schedule

As a Business Analyst II, you will:

• Assist with project intake, records management, software maintenance and development, and process documentation.
• Establish and maintain key performance indicators to assess portfolio performance and analyze data to identify trends, risks, and accomplishments, offering insights for strategic improvements.
• Create and maintain process documentation, including knowledge articles, to ensure effective communication of project procedures and expectations.
• Identify project issues and roadblocks, and work collaboratively to develop solutions.
• Provide resource management and support for key components of the project lifecycle.
• Other duties as assigned.
• Learn more about this job by reviewing the class specification on the City of Colorado Springs Class Specifications page (Download PDF reader).

We are looking for candidates who demonstrate:

Knowledge of:

• Project management lifecycle and methodologies.
• Key performance indicators and metrics analysis for portfolio assessment.
• IT service delivery and resource management strategies.

Ability to:

• Communicate effectively with stakeholders, translating complex concepts for both technical and non-technical audiences.
• Independently manage assigned tasks and meet deadlines, consulting with supervisors as needed.
• Identify and resolve project issues through data-driven analysis and strategic problem-solving.
• Build effective working relationships with team members, project managers, and IT (information technology) stakeholders.
• Stay current on evolving project management methodologies, especially those related to resource management.

Minimum Qualifications

• Bachelor's degree from an accredited college or university with major coursework in business administration, information technology, project management, or a related field.
• Three years of full-time, professional experience in business analysis, project management, or a related field.

Preferred Qualifications

The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.

• Possess a Project management certification [CAPM (Capital Asset Pricing Model), PMP (Project Management Professional), PPM (Project Portfolio Management), CSM (Certified Scrum Master), etc.]
• Experience with data analysis tools and resource planning within an IT (information technology) project environment.
• Experience with federal, state, and local government operating procedures.

Additional Information

Please contact Shereen Ross at View email address on click.appcast.io with any questions about this role.

The background check process for this position includes being fingerprinted. Fingerprints will be used to check the FBI's criminal history records.

Equal Opportunity Employer

The City of Colorado Springs is committed to a welcoming culture that values our employees' unique individual qualities and fosters a welcoming environment where people want to be.

The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.

NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position. The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.

• Please visit the City of Colorado Springs Careers page and review our opportunities. Click on Apply button to complete an online application for any position of interest. All job applicants will need to create a new login and online application (unless you already have a Government Jobs user ID and password).
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• We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability Program. More information can be found at the Colorado Department of Regulatory Agencies Licensing Portability page
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The City's job classifications, including physical demands and descriptions, can be found on the Colorado Springs Class Specifications page. You can view the status of your application on the City of Colorado Springs Careers page.

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