Healthcare Surveyor / Community Programs Healthcare Surveyor (HCA/DHI #46678)

Healthcare Surveyor / Community Programs Healthcare Surveyor (HCA/DHI #46678) Our Vision Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system. Our Mission We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services. Our Goals Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce. Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives. Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information. Build the best team in state government by supporting employees' continuous growth and wellness. Why does the job exist? The Healthcare Surveyor / Community Programs Healthcare Surveyor will: Ensure individuals with intellectual and developmental disabilities (I/DD) receive safe quality services as required by their individualized service plans; Verify that staff are properly screened and trained to meet individuals' needs; Ensure compliance with State and Federal requirements; Conduct on-site interviews; Record reviews and observations; Write formal reports of findings; How does it get done? The Healthcare Surveyor / Community Programs Healthcare Surveyor is responsible for: Having knowledge of and/ or ability to learn applicable Federal and State standards and regulations affecting programs and agencies involved in providing waiver services; Participating as a Team Lead or Team Member in assigned surveys, including required Statewide travel; Routine compliance survey preparation, survey participation, and completing formal reports of findings; Coordinating and communicating logistical information regarding the survey to team members, and providing leadership to the survey team through clear and concise information; Possessing skills in gathering, interpreting and analyzing data and making informed decisions to determine compliance status; Completing all required Health Care Authority (HCA), Division of Health Improvement (DHI) and Developmental Disabilities Supports Division (DDSD) trainings, including Quality Management Bureau (QMB) core surveying competency training; Providing excellent customer service to internal and external customers of QMB and DHI. Who are the customers? Individuals receiving services, as well as their families, guardians, and advocates; Developmental Disabilities Supports Division (DDSD); Quality Management Bureau (QMB), which works in close coordination with other divisions and bureaus within the Health Care Authority (HCA); Additional stakeholders; The community at large. Ideal Candidate The Ideal Candidate has: Experience with Medicaid Waivers (Developmental Disabilities, Mi Via, and Medically Fragile); Experience supporting individuals with intellectual and developmental disabilities; Strong verbal and written communication skills, including editing and proofreading with attention to detail; Proficiency with standard computer systems and equipment; Team-orientation with a willingness to learn and adapt; Knowledge of applicable Federal and State standards and regulations affecting programs and agencies involved in providing waiver services; Experience gathering data, interpreting and analyzing the data and making informed decisions based on evidence gathered; Excellent customer service to internal and external customers; Ability to travel as needed; Associates Degree from an accredited college or university in Nursing, Architecture, Social Work, Sociology, Psychology, Rehabilitation, and/or Criminal Justice and two (2) years directly related experience in community based healthcare services and case management. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4) years may substitute for the required education and experience. Employment Requirements Must possess and maintain a valid Driver's License. Must obtain a Defensive Driving Certificate. Working Conditions Work is performed in an office setting and in the field at community program sites. Out-of-state travel for training, and extensive statewide, with the occasional overnight travel is required. On-call duties may be required. Supplemental Information Do you know what Total Compensation is? Click here For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement. Bargaining Unit Position This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to. #J-18808-Ljbffr New Mexico Department of Justice