Sales Support Coordinator

Job Description

Job Description

We are looking for a Sales Support Coordinator to join our team and help keep daily sales activities running smoothly. This opportunity is well suited for someone early in their career who enjoys organization, customer interaction, and learning how a growing technology business operates. In this role, you will support both the sales team and existing customers by coordinating orders, answering questions, and helping create a reliable, positive service experience.

Responsibilities:
• Coordinate routine sales support activities, including creating customer quotes, entering orders, and monitoring shipment progress
• Review order details for accuracy and follow each transaction through completion to help ensure timely service
• Respond to customer inquiries by providing order updates, account assistance, and general support with careful attention to detail
• Strengthen customer relationships through attentive communication and consistent follow-through
• Develop working knowledge of the company’s products and services to better assist customers and internal teams
• Partner with sales, operations, and other departments to resolve issues and keep orders on schedule
• Maintain clear, organized records related to customer accounts, transactions, and supporting documentation• Strong verbal and written communication skills
• Ability to manage multiple tasks at once while adjusting to shifting priorities
• Customer-focused mindset with the ability to understand needs and provide effective support
• Comfort working in a fast-moving environment with evolving business demands
• Self-directed approach with a strong sense of accountability and follow-through
• Proficiency with Microsoft Office applications