Escrow Assistant

Escrow Assistant – In Office | Chico, CAPut your administrative, support, and interpersonal skills to work with a team that's leading the industry in transforming residential real estate transactions. At First American, we value our culture and seek energetic, detail-oriented professionals who thrive on delivering exceptional customer experiences. Join First American in Chico, CA where we believe our greatest asset is our people. We are looking to add an Escrow Assistant to our growing team. In this role, you'll work in a dynamic, fast-paced environment, providing critical administrative and customer support to our Escrow team. This position plays a key role in helping make the dream of homeownership a reality. We're seeking someone with the drive and potential to grow—an individual looking for a long-term career path at First American and eager to learn, contribute, and advance within our organization. This position is based in office in Chico, CA.What You'll Do:Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-upCommunicate regularly with customers during the escrow process flowInterpret various agreements as they relate to escrow closingsWorking with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experienceWhat You'll Bring:Passion for helping customers while maintaining a professional and positive attitudeExcellent verbal and written communication with both our internal teams and external customersProblem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learnThrives in contributing to a team working together to deliver beyond customer expectationsKnowledge of MS Office suite and ability to quickly adapt to new software applications and technologiesHigh school diploma or equivalent2+ years of escrow-related experience preferredPay Range: $20.31 - $27.09 HourlyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.