Patient Account Coordinator

Description

Make a meaningful impact behind the scenes. As a SNF Patient Account Coordinator, you will help connect quality patient care with the financial follow-through that keeps our facility strong. You will be a trusted partner to patients, families, and the Administrator—bringing organization, energy, and compassion to every interaction. If this sounds like you, we want you on our team! Schedule:

Full-Time, Weekdays (M-F), 9AM - 5PM Responsibilities and Duties: Keep communication moving by reading, researching, and routing correspondence to the right people. Confirm eligibility and benefits by phone and through online portals for a variety of insurance plans and Medicare. Welcome new patients with accurate, timely admissions intake in our EHR software. Own the details by tracking, managing, and collecting co-pays and patient-responsibility amounts on time. Keep month-end on track by entering charges and preparing required documents by established deadlines. Turn information into action by efficiently collecting, organizing, and analyzing details. Be the friendly, professional voice of the facility while operating and managing the multi-line phone system. Complete weekly bank deposits accurately and on time. Help prospective patients and families feel at home by providing engaging facility tours. Create a welcoming first impression by greeting and assisting everyone with warmth and professionalism. Build strong, positive partnerships with co-workers and contribute to a collaborative team environment. Bring the AHC culture to life by being Friendly, Positive, and Focused on Excellence. Step up to support the team with other duties as assigned. Competencies: To succeed in this role, you bring curiosity, confidence, and a get-it-done attitude, along with the following competencies: Hands-on experience supporting the moving parts of an office, including accounts payable, accounts receivable, payroll, reporting, and more. Fluent in Microsoft Office Suite Strong mathematical, verbal, written, computer, and problem-solving skills. Clear communication, organization, and follow-through from start to finish. Able to juggle multiple priorities while keeping work accurate and moving forward. Detail-focused, self-directed, and confident working independently. Requirements Job Qualifications: Experience in healthcare a preferred Physical Requirements: Comfortable walking, sitting, standing, bending, reaching, lifting, and moving throughout the day. Communicate clearly and effectively, both verbally and in writing. Pitch in on other duties as needed. OPSUT