Customer Service Representative

IMMEDIATE CALL CENTER CUSTOMER SERVICE REPRESENTATIVE NEEDED OPPORTUNITY TO WORK FOR ONE OF THE LARGEST MEDICAL SUPPLY COMPANIES IN THE AREA FULL TIME OPPORTUNITY WITH ROOM FOR GROWTH MONDAY - FRIDAY 9AM-6PM PROVIDENCE, RI (ON SITE ONLY) $18/HR Qualifications 2 years of customer service experience in an office setting Excellent communication skills Microsoft Office proficient Responsibilities Answer all customer calls promptly and professionally. Enter order-processing information quickly and accurately. Ensure maintenance of manual order entry skills and supplies for use in the event of system failure. Provide accurate service and pricing information Complete all inquiries regarding trace requests and communicate status to customer(s). Ensure customer satisfaction by handling all complaints and referring them internally for action. Job Type & Location This is a Contract position based out of Providence, RI. Pay And Benefits The pay range for this position is $18.00 - $20.00/hr. Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Providence,RI. Application Deadline This position is anticipated to close on Aug 8, 2026. Equal Opportunity Employment The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Legal and Compliance San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. #J-18808-Ljbffr