Spa Desk Attendant - Start Date 9/21/2026

Job Description

Job Description

Overview

Canyon Ranch has been redefining wellness travel and transformative hospitality for more than 45 years. As the global leader in destination wellness, Canyon Ranch inspires lifelong well-being through world-class experts, personalized guidance, and immersive experiences that help guests live healthier, more fulfilling lives.

Now, we are entering an exciting new chapter with the opening of Canyon Ranch Austin in October 2026 — our newest wellness destination nestled in the Texas Hill Country. Designed to connect guests with nature, adventure, restoration, and personal growth, Austin will build upon the legacy established in Tucson, Lenox, and Las Vegas while creating new opportunities for exceptional talent to shape the future of wellness hospitality.

Recognized among the most outstanding hotels in the world by the Michelin Guide 2025, Canyon Ranch offers more than a career — it offers the opportunity to make a meaningful impact on the lives of others every day.

Join the founding team at Canyon Ranch Austin. Recruitment is underway today, with anticipated start dates beginning in Fall 2026.

Responsibilities

WHAT YOU'LL DO AS A CANYON RANCH COLLEAGUE:

• Serve as a welcoming first point of contact for guests, providing exceptional service, answering questions, offering directions, and ensuring a seamless spa experience.
• Schedule, modify, and cancel spa, fitness, wellness, salon, and recreational services while connecting guests with the appropriate wellness professionals and resources.
• Manage guest arrivals by assigning lockers, providing facility information, and assisting with a variety of guest needs throughout their visit.
• Answer incoming calls, respond to inquiries, and coordinate appointments while directing guests and colleagues to the appropriate departments when needed.
• Process guest charges for services and retail purchases accurately while maintaining detailed records and supporting daily administrative operations.
• Support spa operations by issuing and tracking recreational equipment, managing lost and found items, completing opening and closing procedures, and utilizing internal systems to communicate guest requests, maintenance needs, and service updates.