Catering Sales & Event Manager

Description

The Catering Sales & Events Manager is responsible for generating social catering revenue while delivering exceptional event planning and execution for assigned groups. This position is 2 parts, first the position serves as the primary point of contact for social events from prospecting and contracting through planning, onsite execution, and post-event follow-up. In addition, this position will fully detail groups that are contracted and turned over by the Sales team. The role combines strategic sales, event management, client relationship management, and operational coordination to maximize revenue while creating memorable guest experiences.

Ability to work evenings, weekends, and holidays as business requires

Essential Responsibilities

• Develop new social catering business. Attend networking events
• Respond to inquiries, RFPs, conduct site tours, and negotiate social contracts.
• Manage clients from contract through final billing, includes in person meetings.
• Prepare Banquet Event Orders (BEOs), timelines, room diagrams, and event details.
• Coordinate with Banquets, Culinary, Front Office, Housekeeping, Engineering, AV, and Sales.
• Lead pre-conference meetings and oversee on-site event execution.
• Maximize food & beverage, room rental, guest room, and ancillary revenue.
• Revenue projections, review billing, and ensure guest satisfaction.
• Manage CI/TY and other hotel systems accurately.
• Conduct post-event follow-up to drive repeat and referral business.

  Core Competencies

• Hospitality Leadership
• Catering Sales
• Event Planning
• Revenue Generation
• Client Relationship Management
• Operational Excellence
• Problem Solving
• Time Management
• Team Collaboration

  Physical Requirements

  Ability to stand and walk for extended periods, lift up to 25 pounds, and work in a fast-paced hospitality environment.

  Why Join Concord?

  We offer competitive wages and a comprehensive benefits package for full-time associates, including:

• Medical, dental, vision, life, and disability insurance
• 401(k) with company match
• Tuition assistance
• Discounted hotel stays
• Training, development, and career advancement opportunities
• Eligibility for a performance-based bonus upon attainment of objectives

  Why Concord?

  Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.

  We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

  We are Concord!

  Qualifications

  Experience in a full-service hotel preferred.

  Behaviors

  • Innovative: Consistently introduces new ideas and demonstrates original thinking (Preferred)
  • Leader: Inspires teammates to follow them (Preferred)
  • Functional Expert: Considered a thought leader on a subject (Preferred)
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)

  Motivations

  • Preferred

    Goal Completion: Inspired to perform well by the completion of tasks

  • Preferred

    Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

  • Preferred

    Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business

  • Preferred

    Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

  Experience

  • Preferred

    Experience in a full-service hotel preferred.

  • Preferred

    3 years:

    3–5 years of catering sales, convention services, or event management experience.

  Equal Opportunity Employer

  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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