Patient Coordinator

Patient Coordinator

Job Location: Torrance, CA 90505

Job Duration: 3+ months contract possible extension

Pay Rate: $30 - $34/hr. on W2

Hours: 7:30am - 5pm

Candidates must be open to rotating between the training locations listed below for 23 weeks:

1. Ortho Los Angeles - HC2 1520 San Pablo Street Suite 2000 Los Angeles, CA 90033
2. Verdugo Ortho Glendale 1818 Verdugo Blvd Suite 300 Glendale, CA 91208
3. Toyota Sports Center - El Segundo 555 N Nash St Suite B El Segundo, CA 90245

Position Summary

• Provides strong customer service and administrative support for patients to ensure smooth clinic operations and patient satisfaction
• Coordinates multiple appointments across multi-specialty clinical services
• Handles daily clinic preparation tasks including message distribution and scheduling
• Manages heavy phone calls, patient registration, and referrals
• Performs other duties as assigned

Must-Haves

• Front desk experience and customer service experience
• 12+ years of healthcare scheduling, patient access, or front office experience
• Healthcare or medical office scheduling experience
• Strong customer service and patient communication skills
• Experience working with EMR/EHR systems
• Ability to multitask in a fast-paced clinic environment
• Clean-cut, professional appearance

Nice-to-Haves

• Orthopedics or specialty clinic experience
• Insurance verification or referrals knowledge
• Bilingual (Spanish preferred)
• Prior access center or patient navigation experience

Required Education

• High school diploma or equivalent required