Patient Coordinator
Trice Healthcare
Patient Coordinator
Location: Los Angel CA 90033
Duration: 13 Weeks Contract with possible extension
Shift: Working Days/Hours: M-F, 8a-4:30p OR 8:30a – 5p (manager is flexible)
Job Description:
Patient Registration:
- Collect and accurately record patient demographic and insurance information.
- Ensure all required forms and documents are completed and signed by the patient.
Insurance Verification:
- Verify insurance coverage and eligibility for new patients.
- Communicate insurance-related information to patients, including co-pays and deductible amounts.
Scheduling:
- Schedule appointments for new patients, coordinating with medical staff and providers.
- Manage appointment calendars to optimize patient flow and minimize wait times.
Documentation and Data Entry:
- Maintain accurate and confidential electronic health records (EHR) for new patients.
- Enter patient information, medical history, and other relevant data into the EHR system.
Communication:
- Communicate effectively with patients, addressing inquiries and providing information on clinic procedures and policies.
- Collaborate with clinical and administrative teams to ensure a smooth patient intake process.
Problem Resolution:
- Address patient concerns or issues related to the intake process promptly and professionally.
- Collaborate with supervisors to resolve complex issues or discrepancies.
Compliance:
- Adhere to all healthcare regulations, privacy laws, and compliance standards when handling patient information.
- Stay updated on industry changes and regulations relevant to patient intake.
Must Have:
- High school diploma; relevant college coursework is a plus.
- Prior experience in a healthcare or medical office setting preferred.
- Strong computer skills and familiarity with electronic health record (EHR) systems.
- Applicants must have the ability to proficiently perform new patient intake procedures.
- Excellent interpersonal and communication skills.
- Attention to detail and accuracy in data entry and documentation.
- Ability to handle sensitive patient information with confidentiality and professionalism.
- Knowledge of insurance verification and billing processes is advantageous.
- Customer service-oriented, with a commitment to providing an exceptional patient experience.
- Ability to work both independently and as part of a team.
Vacancy posted 3 days ago
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