Patient Coordinator

Patient Coordinator

Location: Los Angel CA 90033

Duration: 13 Weeks Contract with possible extension

Shift: Working Days/Hours: M-F, 8a-4:30p OR 8:30a – 5p (manager is flexible)

Job Description:

Patient Registration:

• Collect and accurately record patient demographic and insurance information.
• Ensure all required forms and documents are completed and signed by the patient.

Insurance Verification:

• Verify insurance coverage and eligibility for new patients.
• Communicate insurance-related information to patients, including co-pays and deductible amounts.

Scheduling:

• Schedule appointments for new patients, coordinating with medical staff and providers.
• Manage appointment calendars to optimize patient flow and minimize wait times.

Documentation and Data Entry:

• Maintain accurate and confidential electronic health records (EHR) for new patients.
• Enter patient information, medical history, and other relevant data into the EHR system.

Communication:

• Communicate effectively with patients, addressing inquiries and providing information on clinic procedures and policies.
• Collaborate with clinical and administrative teams to ensure a smooth patient intake process.

Problem Resolution:

• Address patient concerns or issues related to the intake process promptly and professionally.
• Collaborate with supervisors to resolve complex issues or discrepancies.

Compliance:

• Adhere to all healthcare regulations, privacy laws, and compliance standards when handling patient information.
• Stay updated on industry changes and regulations relevant to patient intake.

Must Have:

• High school diploma; relevant college coursework is a plus.
• Prior experience in a healthcare or medical office setting preferred.
• Strong computer skills and familiarity with electronic health record (EHR) systems.
• Applicants must have the ability to proficiently perform new patient intake procedures.
• Excellent interpersonal and communication skills.
• Attention to detail and accuracy in data entry and documentation.
• Ability to handle sensitive patient information with confidentiality and professionalism.
• Knowledge of insurance verification and billing processes is advantageous.
• Customer service-oriented, with a commitment to providing an exceptional patient experience.
• Ability to work both independently and as part of a team.