Financial Operations Analyst (Hybrid, Atlanta, US)

The Role We are looking for a detail-oriented Financial Operations Analyst to join our North American Go To Market Team. Reporting to the Manager of Account Operations, you will act as a key point of contact for clients experiencing reconciliation issues and other financial concerns. This is a high-impact role designed to partner with Accounting, Account Management, and our technical Product teams. You will own the end-to-end process of discovery, troubleshooting, and root cause analysis, ensuring our clients receive prompt and effective support while helping us build a more seamless mobility ecosystem. How to make an impact Client Financial Support: Partner with the Account Management team to address client inquiries regarding invoices, payments, and account reconciliations; analyze discrepancies and provide timely resolutions. Root Cause Investigation: Identify and analyze recurring financial issues to drive cross-functional product and process improvements that streamline internal efficiency and elevate the client experience. Technical Liaison: Proactively collaborate with Product and Technology teams on needed features and functionality to reduce friction in the client reconciliation process. Reporting & Analysis: Maintain comprehensive records of issues and prepare regular reports for management review, including detailed root cause analysis and recommendations developed in partnership with technical teams. Ad Hoc Analysis: Provide custom financial reporting and data translation to clients as needed to ensure transparency and trust. Process Architecture: Design and document repeatable procedures where none exist, transforming manual tasks into scalable operations as our organization evolves. About you You are a proactive, detail-oriented problem-solver committed to accuracy and investigating root causes for complex data discrepancies before they escape. You thrive in a fast-paced environment where you can manage complex projects and prioritize a high volume of tasks independently. You are a "financial whiz" who is comfortable being outspoken in cross-functional settings and can translate technical findings for non-technical partners. We know there’s no such thing as a “perfect" candidate; Arrive welcomes those who are passionate about learning, evolving, and showing up as their authentic selves. Your background Experience: At least 4 years of experience in accounting, finance, or accounts receivable, preferably in a SaaS or technology environment. Technical Skills: Strong proficiency in data analysis tools such as Excel (Advanced/Superstar level) and Google Sheets; experience with NetSuite is a plus. Analytical Ability: Excellent problem-solving skills with a keen attention to detail and a proven ability to drive cross-functional projects independently. Operational Mindset: Experience navigating ambiguity and a willingness to advocate for system changes and process improvements. Education: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. This role is based in Atlanta, GA (Hybrid 3/2 model) #J-18808-Ljbffr Parking Network BV