SafeVision Key Account Manager-Distribution

Job Description

The Key Account Manager is responsible for achieving sales objectives and driving growth of SafeVision products and services within Distributor accounts across an assigned territory. This role builds and strengthens strategic relationships with Distributor partners, end-user organizations, and onsite/offsite dispensers through the promotion of SafeVision's branded products, marketing initiatives, service-driven culture, and technical expertise.

This job description outlines key responsibilities but is not exhaustive. Additional duties may be assigned as needed.

Primary responsibilities:

• Deliver consistent sales growth and achieve established performance targets.
• Develop trusted-advisor relationships with Distributor partners to articulate how SafeVision programs support employer needs and employee visual safety.
• Leverage corporate tools (Salesforce, Power BI, etc.) to plan, document, and monitor sales activities.
• Build and maintain strong relationships with internal and external stakeholders.
• Provide ongoing communication to the National Sales Director regarding results, development, and strategic plans.
• Apply feedback from coaching, co-travels, and review sessions to continuously improve performance.
• Assist with program implementation and onboarding new customer programs.

Territory planning:

• Analyze market trends, customer needs, and account potential to prioritize territory activities.
• Collaborate with Direct Key Account Managers to support broader sales objectives.
• Develop and execute call cycles, business plans, and strategic account plans.
• Partner with Customer Care, Business Operations, and lab teams to identify opportunities and adapt plans accordingly.
• Monitor competitive activity and share intelligence with the National Sales Director to adjust strategies.
• Manage territory budget with focus on travel, seminars, and high-impact sales initiatives.

Account planning:

• Maintain a deep understanding of each account's structure, opportunities, and needs.
• Build comprehensive annual strategies for key Distributor accounts.
• Review account plans regularly with the National Sales Director.
• Utilize analytical tools (Power BI, Excel, Salesforce.com, etc.) to evaluate performance and optimize efforts.

Account selling:

• Apply a consultative selling approach that supports long-term partnerships.
• Tailor messaging and selling strategies to customer segmentation and business models.
• Conduct impactful account seminars and training sessions for groups of various sizes.
• Educate customers on SafeVision's branded products, program features, and value propositions.

Territory service:

• Anticipate and proactively address customer issues while reinforcing a strong SafeVision experience.
• Collaborate with internal support teams to resolve challenges promptly and professionally.
• Participate in ongoing development through coaching, co-travels, and organizational training.
• Complete corporate requests, reporting, training, and tasks within designated timelines.

Competencies:

• Problem solving: Effectively analyzes information; develops solutions; remains level-headed during challenges.
• Customer service: Responds promptly; manages difficult interactions professionally; ensures follow-through.
• Interpersonal skills: Demonstrates active listening, confidentiality, and openness to feedback.
• Oral communication: Communicates clearly; presents confidently; engages effectively in group settings.
• Judgment: Makes sound decisions in a timely manner.
• Motivation: Sets ambitious goals; demonstrates resilience and a results-driven mindset.
• Attendance/punctuality: Maintains reliability in work schedule and commitments.
• Dependability: Takes ownership; completes tasks on time; adapts when plans change.

Education and qualifications:

• Bachelor's degree strongly preferred.
• 13 years of proven sales success preferred.
• Strong computer proficiency (Excel, Salesforce.com, Power BI, etc.).
• Demonstrated presentation skills and customer-facing experience.
• Valid driver's license, auto insurance, and reliable vehicle.
• Ability to travel within territory up to approx. 25%.
• Ability to sit and drive for extended periods.
• Must meet HOYA's Motor Vehicle Record standards.

Physical demands:

While performing this role, the employee is frequently required to sit, drive, walk, and occasionally stand. Must be able to regularly lift up to 10 lbs and occasionally up to 25 lbs. Reasonable accommodations may be provided for individuals with disabilities.