Inside Sales Account Executive - Lewisville, TX

Inside Sales Account Executive

The Inside Sales Account Executive (AE I) is an inside sales position. This will be a hybrid position with three days in office and two days working from home. Candidates need to live near our office in Lewisville, TX. The work schedule is Mon-Fri 8am-5pm. This position is a combo hunter/farmer, meaning you will be responsible for new business as well as retention of existing accounts. Candidates should be well-versed in business to business (B2B) sales and willing to cold call and prospect for new business while managing a book of business.

Job Summary

The Account Executive I is responsible for proactive maintenance and revenue growth of current WM customers within a book-of-business, ensuring that all assigned customers have signed service agreements, in initial term and on file.

Essential Duties and Responsibilities

• Increase account penetration with strategic product sales
• Communicate proactively with all customers quarterly, to strengthen and expand relationships
• Persuade current customers to sign written agreements by providing ongoing education of contract details and use of strong negotiation skills
• Update and renew customer service agreements
• Resolve service escalations within the defined territory
• Generate revenue growth by utilizing consultative selling skills in conjunction with value propositions
• Communicate rates, fees and service strategies with conviction
• Understand and use customer incentives and concessions within appropriate profit targets and level of authority
• Establish and maintain a high level of customer satisfaction
• Communicate and collaborate with the Inside Sales Manager to resolve customer issues
• Align Waste Management products and services with customer needs
• Engage additional WM business opportunities - referring internally as appropriate
• Use WM sales productivity software tools accurately and consistently (i.e. Customer Relationship Management and Pricing Tools)
• Propose customer solutions that are compliant with appropriate local, state and federal regulations

Qualifications

A. Required Qualifications

• High School Diploma or GED (accredited)
• Three years of relevant work experience in non-consumer based industry sales (in addition to education requirement) and
• One year Internal requirements include 12-months proven success in a position involving customer interaction

B. Preferred Qualifications

Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.