Telecommunications Operations Specialist

Telecommunications Operations Specialist

Markon is seeking a Telecommunications Operations Specialist to support a mission-critical Operations Center environment focused on incident and event management for global communications systems. In this role, you will provide troubleshooting, monitoring, and operational support for satellite, voice, and data communications systems supporting the Sponsor and multiple government agencies. The ideal candidate will help maintain secure and reliable communications infrastructure that supports 24/7 crisis communications and mission operations.

Responsibilities

• Provide troubleshooting and operational support for satellite voice/data, landline, and secure/non-secure telephone communications systems
• Support a 24/7 Operations Center environment with emphasis on incident response and event management
• Operate, monitor, maintain, and troubleshoot communications infrastructure, including:
• Routers and switches
• Servers
• Leased-line communications systems
• Cryptographic equipment
• UHF communications equipment
• Monitor and maintain the integrity of multiple high-speed data links
• Identify, isolate, and resolve network and communications faults
• Develop and maintain network and system monitoring tools supporting global communications infrastructure
• Use data analytics and data science techniques to improve situational awareness and predictive monitoring of deployed systems
• Provide VIP communications support for senior government officials when required

Qualifications

• Active TS/SCI w/ Polygraph
• 8+ years of experience supporting a mission operation center within telecommunications

Salary Range

USD $160,000.00 - USD $185,000.00 /Yr. The Markon pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Overview

Eager to join a team where your skills are valued, your growth is nurtured, and your impact is profound? Look no further than Markon, a premier consulting firm deeply dedicated to advancing our nation's most critical missions.

At Markon, we don't just offer jobs – we offer opportunities for personal and professional transformation. Empowering our employees to lead, innovate, and excel, we foster an environment where new ideas are not just welcomed but celebrated. As a perennial Washington Post Top Workplace, we prioritize the well-being and success of our team members, ensuring they can bring their best selves to work.

Headquartered in Falls Church, Virginia, Markon has garnered national recognition for our unwavering dedication to excellence in serving the intelligence community, as well as federal civilian and defense agencies. Our growing reach extends across 17 states, 116 countries, and 5 continents, where our team of dynamic professionals collaborates to deliver unparalleled program and project management services.

Markon values people and the tremendous impact each individual can make – which is why we're consistently recognized as one of the best places to work in federal government consulting. Here, you can help solve the nation's most important challenges, surrounded by colleagues who help you grow, advance, and succeed. We are deeply dedicated to what matters – bringing out the best in each other to advance our clients' missions. Join us and make a meaningful impact.

Markon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, protected veteran status, or disability status. This job posting will remain open until the position is filled.

Benefits Offered : Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Training and Tuition Assistance, Paid Time Off, and Holidays.