The Customer Success Specialist (CSS)
$34k - $40kTWO95 International, Inc
Location: George Town, Penang, Malaysia
Salary: RM 2,800 - RM 3,300
Language Requirement: English & Mandarin
Working Hours: 9am to 6pm or 12pm to 9pm
Overview:
Respond to customer inquiries via phone and email.
Serve as the primary contact for customers on the client's website.
Embody the client's values of responsibility, quality, and excellence.
Responsibilities:
Assist customers in placing online orders and provide timely support.
Handle payments and confidential information securely.
Proactively support customers to enhance brand loyalty.
Collaborate with team members to improve customer support experience.
Stay updated through training and meet performance indicators.
Requirements
Education: Bachelor’s Degree or equivalent; B2 level English proficiency.
Experience: Minimum 6 months in customer support; call center experience advantageous.
Interpersonal Skills: Customer service orientation, active listening, problem-solving, and emotional intelligence.
Technical Skills: Typing speed of 40wpm with 90% accuracy; proficient in Microsoft Windows and Office.
Able to Write / read / speak mandarin fluently
Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the The Customer Success Specialist (CSS) in Malaysia vacancy
$36k
...Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills &##128205; Location: Georgetown, Penang (Onsite) &##128338; Working Hours: Monday to Sunday, 12:00 am – 11:00 am (5 days per week, 8 working...CSSFull timeWork experience placementWork at officeShift workNight shift- ...Immediate Hiring for CUSTOMER SERVICE SPECIALIST @ GEORGE TOWN PENANG Must be able to speak, read and... ...permanent night shift Overview of CSS Role: CSS represents the brand, the... ...behalf of our customers The Customer Success Specialist (CSS) will be responding to...CSSPermanent employmentWork experience placementWork at officeImmediate startNight shift
- ...Experience : ~3 years plus working experience with mobile development in iOS. ~ Proficient with Objective-C ~ Familiar in JavaScript, CSS & HTML ~ Good to have Insurance business domain Knowledge. ~ Use Jira to create, log and report logs ~ Strong analytic skills...CSSWork experience placement
- ...: # Represent the brand, culture, and values of clients. # Maintain a positive, empathetic, and professional attitude towards customers. # Provide timely support through various communication channels. # Ensure professional, efficient, and quality service to clients...Suggested
$34k - $43k
...Job Overview As a Customer Success Specialist , you will be the primary point of contact for our Mandarin-speaking customers, providing exceptional support and guidance to ensure they have an outstanding experience with our services. You’ll handle customer inquiries...SuggestedShift work- ...experience, relevant to the following skill sets: JAVA (J2EE/JEE) Spring Boot frameworks, Hibernate, JSF, Struts, SQL, HTML, CSS, and JavaScript Strong problem-solving skills. Possess at least a Degree in IT or equivale Requirements Hiring for...CSS
- ...Responsibilities: Participate in custom enterprise application development and maintenance for large corporations To participate... ...advantageous. sets: ❖ JAVA (J2EE/JEE) ❖ Spring Boot frameworks, Hibernate, JSF, Struts, ❖ SQL, HTML, CSS, and JavaScript...CSSWork experience placementWorldwide
- ...and deliver responsive web and mobile applications using HTML, CSS, and JavaScript. Job Descriptions: Able to understand our... ...interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes. This role...CSS
- ...Google Suite ~ Slack For Senior level JD Minimum 5 years successful professional design experience, preferably at a digital agency... ...-driven business. Experience with Wordpress, HTML(5), CSS(3) Experience translating Mockups (e.g. Sketch) into HTML and...CSSWork experience placementLocal area
- ...Computer/Telecommunication), Science & Technology or equivalent. • Required Skill(s): PHP, Laravel, MySQL, SQL Server, JavaScript, HTML, CSS. • Experience in web services: SOAP, JSON, XML, and REST. • In depth knowledge of object-oriented programming for PHP and Laravel...CSSImmediate start
- ...experience in front-end development. ~ Must have hands-on experience with the Angular framework ~ Strong proficiency in JavaScript, HTML, CSS, and TypeScript. ~ Knowledge of state management libraries (e.g., NgRx, NgXs). ~ Experience with RESTful APIs and asynchronous...CSS
- ...Computer/Telecommunication), Science & Technology or equivalent. • Required Skill(s): PHP, Laravel, MySQL, SQL Server, JavaScript, HTML, CSS. • Experience in web services: SOAP, JSON, XML, and REST. • In depth knowledge of object-oriented programming for PHP and Laravel...CSS
- ...iteration. Our organization is highly customer-focused, and we believe in empowering our... ...strong relationships and ensuring their success with our products. What we are looking... ...technologies, such as Python, JavaScript, HTML, CSS, and related frameworks. Experience...CSSRemote jobWork experience placementFlexible hours
$24k - $34k
...large-scale application development (e.g. Kotlin, Ruby, Python, Go, Java, C++). ● Experience building user interfaces with HTML, CSS, and Javascript. ● Excellent understanding of computer science fundamentals, data structures, and algorithms. ● Excellent communication...CSSTemporary workRemote workFree visa- ...and large-scale application development (e.g. Kotlin, Ruby, Python, Go, Java, C++). ~ Experience building user interfaces with HTML, CSS, and Javascript. ~ Excellent understanding of computer science fundamentals, data structures, and algorithms. ~ Excellent...CSS
- ...departments to discuss and build solutions for the needs of the customer and company. ● Building, configuring and managing Magento 2x... ...optimization along with basic JavaScript, HTML, PHP, CSS, and MySQL is required. ● Hands on Experience with Web APIs preferably...CSS
$163k - $175k
...(REST/SOAP) & API's. Programming skills: .NET C#, Angular 9 /10 • Web technologies: ASP.NET, Angular, jQuery, JavaScript, HTML, CSS. • Databases: MSSQL • Web Service: XML, REST API, WEB API. Working knowledge in Azure DevOps. • A solid understanding of how web...CSSWork experience placement- ...of 4 years of development experience C#, ASP.NET, ASP.NET Core & MS SQL Server & Development experience with MVC architecture, HTML5, CSS, jQuery and Redis is preferred. Good understanding of AngularJS, ReactJS or VueJS Familiarity with architecture styles/APIs (...CSSFlexible hours
- ...building applications for the web using ASP.Net and VB.Net resp. C# programing language. • You should be well experienced with HTML5/CSS, Javascript, JQuery and Bootstrap in general and concept of OOP/OOD, polymorphism and encapsulation. • It would wonderful if you...CSS
- ...applications and services used by other Company employees and our customers. The ideal candidate is motivated, flexible, passionate to... ...Technology or equivalent - Expertise in PHP, JavaScript, HTML5, CSS, MySQL, NoSQL - Strong knowledge in Yii Framework, MVC, jQuery and...CSSFlexible hours
- ...in Data structures and algorithms Good understanding in server architecture Familiar with Git Version Control System Knowledge of HTML5, CSS and JavaScript will be added advantage Experience in mobile game development & game engine will be added advantage...CSSImmediate start
$42k - $54k
&##128226; WE ARE HIRING! Position : Sales Admin &##128205; Location : Balakong, Selangor &##128188; Salary : RM3,500 to RM4,500 (including allowances) &##128343; Working Hours : Monday – Friday, 8:00 AM – 5:30 PM Key Responsibilities : Support the Sales...Immediate startMonday to Friday- ...Responsibilities: Ensure accurate data entry and management within internal systems (e.g., product names, serial numbers, pricing, and customer details). Maintain and regularly update sales records and customer databases. Monitor and track sales targets; prepare...
- ...assigned by SSM and SPM Monthly sales report and sales update submission. Keeps track of sales targets. Maintain and update customers’ info and sales record regularly. Communicate customers’ feedback/complaints if any. Perform ad-hoc duties as and when...Work experience placement
- Hiring Immediately - "Sales & Admin Executive "@ Bangsar South Permanent & Full time job I Ability to work occasional shift hours Billing vendor management administration, sales operations and accounts Zendesk Adbridge Ticket The Opportunity As ...Permanent employmentFull timeWork experience placementImmediate startShift work
- ...Fluent in English as you will be communicating to clients in different countries ✓ A highly capable communicator, with a natural customer focus and excellent relationship building skills ✓ Highly focussed, goal oriented with strong attention to detail ✓ Ability to...Work experience placementShift work
- ...Hiring Immediately " Senior Search Engine Optimisation Specialist" - Casino Industry for a well reputed company @ Mont Kiara Chinese speaking and writing Mandatory KEY RESPONSIBILITIES To develop a set of strategies to grow our client’s market through use of...Immediate start
- JD Requiremets Minimum 5 years’ of overall working experience in software development Mastered at Rust, NodeJS with the ability to learn others quickly: GoLang, Python, Solidity. At least 1 year of experience with Solana with at least 2 end to end SDLC completed...Work experience placementLocal areaImmediate start
- ...Development Representative is responsible for expanding and servicing customer projects. This role is focused on the outsourced sales... ...data-driven, and entrepreneurial environment where the primary success metrics are vertical-specific revenue growth for our customers....
- ...local marketing teams and cross functional teams (Operations, Customer Service, Data, Product Marketing, Engineering) to ensure you design... ...head-on, working together to solve problems and achieve success. Hunger - We value hard work, and having relentless drive....Contract workWork at officeLocal areaWork from homeNight shift1 day per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to The Customer Success Specialist (CSS). Be the first to apply!
Related searches
- insurance customer service advisor Malaysia
- customer service representative hiring Malaysia
- customer service representative data entry Malaysia
- customer associate Malaysia
- customer advisor Malaysia
- customer success associate Malaysia
- customer service administrator Malaysia
- warehouse customer service representative Malaysia
- client service specialist Malaysia
- manufacturing customer service representative Malaysia